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Locksmith FAQ

Get Answers To All Of Your Lock And Key Questions With Our Locksmith FAQ

Locksmith FAQ - Pros On Call

The security experts at Pros On Call are sharing answers to all of your questions right here with our Locksmith FAQ solutions.Our experts are here to answer the most frequent questions about residential, commercial, and automotive locksmith services.

If you do not find the answer to your question here, don’t worry!

Just give us a call and one of our friendly customer service representatives will be available to assist you 24-hours a day. And, you can schedule an appointment for a security audit and consultation with one of our licensed, locksmith professionals.

Finally, if you need immediate assistance you can also request our locksmith services online day or night.

What are the benefits of hiring a professional locksmith?

It is best to hire a professional technician that is licensed, bonded, and insured to handle most issues.

By hiring a professional, there is far less risk of injury and you will not be responsible for any damages.

In addition, security experts like the team at Pros On Call have years of experience and carry all of the latest tools and equipment. So, you will receive more reliable results without any risk when you hire our professional locksmiths.

When things get done right the first time, you save money.

Can I get a copy of a key even if it says; "Do Not Duplicate?"

Some keys are marked as one of the following:

  • “Do Not Duplicate”
  • “Do Not Copy”
  • “Unlawful To Copy”

If you need a copy of a key with one of these labels, we can help.

You will need to provide a letter of authorization from the owner of the key with a request to duplicate. This letter must be:

  • On company letterhead
  • Identify the key to be copied
  • The number of keys needed
  • The name and contact information of the person that will pick up the keys (This person will also need to fill out a “Request for Restricted Keys” form).

Please note that we reserve the right to refuse to copy keys.

What is the difference between a fresh lock installation and a lock installation?

Simply put, a fresh lock installation involves installing a new lock where none previously existed. This is a more involved process and involves cutting and drilling new holes in doors and walls.

A general lock installation simply means that we install new lock hardware in the space where older locks were already in place.

What is the difference between a lock change and a lock rekey?

A lock change is often implemented when current locks are severely damaged or lock upgrades are requested. In this process, our technicians will install a brand new lock and issue a new set of keys.

Lock rekeys are a much quicker process and only involve switching the existing lock’s internal mechanism so that old keys will no longer work. Then, new keys are issued that will work with your original locks. This is a great option when you move into a new home.

Is it true that only a car dealership can issue new laser cut car keys?

Absolutely not!

At Pros On Call, our mobile units have the advanced equipment necessary to provide you with new laser cut keys and we come to you. We can also replace transponder keys and car fobs on the spot.

What is the strongest type of lock?

The strongest lock on the market today is a high-security grade 1 lock. They come in various styles including mortise and are typically used for commercial properties. Ask our lock experts to help you find the right lock to meet your needs.

Request A Quote Now!




Areas We Service

Austin, TX

Houston, TX

Dallas, TX

Fort Worth, TX

New York, NY

El Paso, TX

San Antonio, TX

Phoenix, AZ

Phoenix, AZ

Chandler, AZ

Sun Lakes, AZ

Glendale, AZ

Paradise Valley, AZ

Glendale, AZ

San Tan Valley, AZ

Killeen, TX

Bastrop, TX

Brownsville, TX

Buda, TX

Cedar Park, TX

Cibolo, TX

Corpus Christi, TX

Georgetown, TX

Grand Prairie, TX

Harlingen, TX

Kyle, TX

Lakeway, TX

Leander, TX

Leon Valley, TX

Converse, TX

Katy, TX

McAllen, TX

New Braunfels, TX

Seguin, TX

Chicago, IL

Fort Lauderdale, FL

Miami, FL

Universal City, TX

Waco, TX

Pflugerville, TX

Round Rock, TX

San Marcos, TX

Schertz, TX

Spring, TX

Arlington, TX

Bellaire, TX

Garland, TX

Irving, TX

Plano, TX

Sugar Land, TX

Steiner Ranch, TX

Pros On Call, LLC | Security Solutions | dispatch@prosoncall.com
(888) 601-6005

Locksmith FAQ

Our Experts Are Here To Answer All Of Your Questions!
Home » About Us » Locksmith FAQ

Get Answers To All Of Your Lock And Key Questions With Our Locksmith FAQ

Locksmith FAQ - Pros On Call security expertsThe security experts at Pros On Call are sharing answers to all of your questions right here with our Locksmith FAQ solutions.

Our experts are here to answer the most frequent questions about residential, commercial, and automotive locksmith services.

If you do not find the answer to your question here, don’t worry!

Just give us a call and one of our friendly customer service representatives will be available to assist you 24-hours a day. And, you can schedule an appointment for a security audit and consultation with one of our licensed, locksmith professionals.

Finally, if you need immediate assistance you can also request our locksmith services online day or night.

What are the benefits of hiring a professional locksmith?

It is best to hire a professional technician that is licensed, bonded, and insured to handle most issues.

By hiring a professional, there is far less risk of injury and you will not be responsible for any damages.

In addition, security experts like the team at Pros On Call have years of experience and carry all of the latest tools and equipment. So, you will receive more reliable results without any risk when you hire our professional locksmiths.

When things get done right the first time, you save money.

Can I get a copy of a key even if it says; "Do Not Duplicate?"

Some keys are marked as one of the following:

  • “Do Not Duplicate”
  • “Do Not Copy”
  • “Unlawful To Copy”

If you need a copy of a key with one of these labels, we can help.

You will need to provide a letter of authorization from the owner of the key with a request to duplicate. This letter must be:

  • On company letterhead
  • Identify the key to be copied
  • The number of keys needed
  • The name and contact information of the person that will pick up the keys (This person will also need to fill out a “Request for Restricted Keys” form).

Please note that we reserve the right to refuse to copy keys.

What is the difference between a fresh lock installation and a lock installation?

Simply put, a fresh lock installation involves installing a new lock where none previously existed. This is a more involved process and involves cutting and drilling new holes in doors and walls.

A general lock installation simply means that we install new lock hardware in the space where older locks were already in place.

What is the difference between a lock change and a lock rekey?

A lock change is often implemented when current locks are severely damaged or lock upgrades are requested. In this process, our technicians will install a brand new lock and issue a new set of keys.

Lock rekeys are a much quicker process and only involve switching the existing lock’s internal mechanism so that old keys will no longer work. Then, new keys are issued that will work with your original locks. This is a great option when you move into a new home.

Is it true that only a car dealership can issue new laser cut car keys?

Absolutely not!

At Pros On Call, our mobile units have the advanced equipment necessary to provide you with new laser cut keys and we come to you. We can also replace transponder keys and car fobs on the spot.

What is the strongest type of lock?

The strongest lock on the market today is a high-security grade 1 lock. They come in various styles including mortise and are typically used for commercial properties. Ask our lock experts to help you find the right lock to meet your needs.

For assistance with additional questions not covered in our locksmith FAQ, contact us 24-hours a day. We stand ready to serve your emergency and planned security needs with professional, friendly, experienced and knowledgeable locksmiths.

Areas We Service

Austin, TX

Houston, TX

Dallas, TX

Fort Worth, TX

New York, NY

El Paso, TX

San Antonio, TX

Phoenix, AZ

Phoenix, AZ

Chandler, AZ

Sun Lakes, AZ

Glendale, AZ

Paradise Valley, AZ

Glendale, AZ

San Tan Valley, AZ

Killeen, TX

Bastrop, TX

Brownsville, TX

Buda, TX

Cedar Park, TX

Cibolo, TX

Corpus Christi, TX

Georgetown, TX

Grand Prairie, TX

Harlingen, TX

Kyle, TX

Lakeway, TX

Leander, TX

Leon Valley, TX

Converse, TX

Katy, TX

McAllen, TX

New Braunfels, TX

Seguin, TX

Chicago, IL

Fort Lauderdale, FL

Miami, FL

Universal City, TX

Waco, TX

Pflugerville, TX

Round Rock, TX

San Marcos, TX

Schertz, TX

Spring, TX

Arlington, TX

Bellaire, TX

Garland, TX

Irving, TX

Plano, TX

Sugar Land, TX

Steiner Ranch, TX

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Pros On Call, LLC Security Solutions
Call Us: (888) 601-6005
Email Us: dispatch@prosoncall.com

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About Pros On Call

We provide professional, certified service for all your security needs both commercial and residential. We specialize in advanced locksmith services, full garage door installation or repair and corporate security such as access control and CCTV.

Request A Quote Now!

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