- Texas License #B19847
- Family Owned Since 2010
- Texas Markets 36
- Response · Central TX approx 14 min
- Dispatch 24 / 7
- Google Rating 4.9 / 5
WHAT WE INSTALL
Audio-Only Intercoms
Wired two-way voice communication. Cost-effective, proven technology, no network dependency. Ideal for small buildings of 4 to 20 units and rural properties with unreliable internet.
Video Intercoms
HD camera plus two-way audio. Visual verification before unlocking. Night vision, motion capture, and snapshot storage for deliveries and security incidents.
IP-Based Intercoms
Runs on building Ethernet. Calls route to resident smartphones. No in-unit hardware required. Cloud management portal. Access control integration via Wiegand or OSDP.
Telephone-Entry Systems
Visitor calls route to any phone number. No app required. Cellular (4G LTE) models need no internet or landline. Preferred for gated communities and HOAs with mixed resident demographics.
HOW AN INTERCOM INSTALLATION WORKS
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Site Assessment
We walk the property, review entry points, existing wiring, and network infrastructure. Multi-entrance buildings receive a written scope covering door station locations, cable paths, and integration requirements.
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System Design
We specify the intercom platform, door station model, locking hardware interface, and management software matched to your building size and resident expectations.
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Installation
Door stations mounted, Ethernet or dedicated wiring terminated, PoE switch ports confirmed, electric strike or maglock output wired. Surface conduit or in-wall runs as needed.
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Directory Setup
Tenant directory uploaded, call routing configured, delivery codes activated, and mobile app accounts provisioned. Integration with existing card reader or keypad system completed.
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Testing and Handoff
Every call path, door release, and remote unlock function tested to acceptance criteria. Property manager receives admin credentials, user guide, and support contact.
APARTMENTS - GATED COMMUNITIES - COMMERCIAL
The Right Intercom for the Building You Manage
Multi-family properties, gated communities, and commercial buildings each have distinct visitor patterns, resident expectations, and infrastructure constraints. A 10-unit apartment with 1990s wiring needs a different solution than a 200-unit mixed-use development with fiber and a demanding leasing office. We design around your actual building, not a template.
Residential property managers reduce maintenance calls when residents can answer the door from their phones instead of filing work orders about broken wall stations. Commercial reception teams gain visual verification and a logged visitor record without staffing the lobby around the clock. Gated community boards control guest access, issue temporary codes for contractors, and review entry logs without calling the management company for every question.
- Multi-family apartments and condominiums from 4 to 500-plus units
- Gated communities and HOA vehicle and pedestrian gates
- Office buildings and multi-tenant commercial suites
- Luxury single-family homes and estate gates
COMPARE INTERCOM SYSTEM TYPES
| Feature | Audio-Only | Video | IP-Based | Telephone-Entry |
|---|---|---|---|---|
| Typical cost per station | $100-$400 | $300-$900 | $400-$1,200 | $300-$800 |
| Video support | No | Yes | Yes | Optional |
| Mobile app / remote unlock | No | No | Yes | Yes (phone call) |
| Durability / uptime | High (no network) | High | Medium (network needed) | High (cellular) |
| Best application | Small retrofit buildings | Security-focused mid-size | New construction / tech-forward | Gated communities / HOAs |
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
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I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
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This guy come and help me at the last moment and be very professional and fair price
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Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
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Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!
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It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
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Great service Ermi took less than 2 minutes. Thank you so much!
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Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
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I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
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Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
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Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
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I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
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Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!
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Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
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Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
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Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
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Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!
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Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job
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The locksmith was quick and very efficient, got me back on the road on no time!
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He was very fast, was able to make me a key and a spare when I was stranded
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Pricing for this service is custom-quoted
Specialty work like this depends on parts, building type, and scope. Call for a precise price or send the details and we will quote within the hour.
Licensed #B19847. Free phone quotes.
INTERCOM SYSTEM FAQ
Can I answer my building's intercom from my smartphone?
Yes, with IP-based and cloud-connected systems. Modern intercoms from ButterflyMX, 2N, and Aiphone's IX Series route visitor calls to a mobile app. A push notification arrives the moment a visitor presses the call button. You see live HD video, speak with the visitor, and unlock the door without leaving your couch or office. The connection works from anywhere with data service. Traditional wired audio intercoms require a physical wall station or handset in each unit and cannot forward calls to a phone.
How do delivery drivers access the building when no one is home?
Three reliable methods: (1) Mobile app unlock - if your system has an app, residents answer the visitor call remotely and grant access from any location. (2) Temporary delivery codes - most modern IP intercoms let property managers issue time-limited PIN codes for Amazon, UPS, and food delivery couriers. Codes are valid only during the specified hours and auto-expire. (3) Package room button - some systems include a dedicated button at the door station that opens only the package storage area, not the main lobby. We configure whichever method fits your property workflow.
Can the intercom system tie into our existing card reader or keypad?
Yes. Most IP intercoms support integration with access control platforms via Wiegand or OSDP protocol. Residents can use their RFID badge at the reader or call via the intercom if they forgot their credential. The intercom directory syncs with the access control user database, so adding a tenant in one platform updates both. All access events - badge swipes and intercom unlocks - log to the same audit trail. We work with HID, Lenel OnGuard, Genetec, Software House C-CURE, and most major platforms operating in Texas.
What happens to the intercom if the internet goes down?
It depends on the technology: (1) Traditional wired intercoms use dedicated low-voltage wiring and operate independently of the internet - a network outage has zero effect. (2) IP intercoms with a local SIP server continue routing calls between the door station and any IP desk phones within the building network, though mobile app access requires internet. (3) Cloud-based intercoms go offline when internet connectivity is lost. For mission-critical buildings, we design cellular failover backup so the cloud intercom reconnects automatically if the primary ISP drops. We size the solution to your uptime requirements.
How much wiring does a new IP intercom system require?
Much less than legacy wired systems. Cloud-based IP intercoms such as ButterflyMX eliminate in-unit hardware entirely - calls route to tenant smartphones, so no wiring runs to individual apartments. You need a single CAT5e or CAT6 cable to the door station and a PoE switch with available ports. If your building already has an Ethernet run to the entry for cameras or a previous system, that conduit is often reusable. Traditional wired intercoms require a dedicated cable to every unit, which makes retrofits more labor-intensive. We assess your existing infrastructure before recommending a platform.
Is a video intercom meaningfully more secure than audio-only?
For most multi-family and commercial applications, yes. Audio-only intercoms let a visitor claim any identity - you hear a voice, not a face. Video adds visual verification: you see the visitor in real time before unlocking. HD cameras with night vision (IR LEDs) ensure the image is clear regardless of lighting conditions. Video also enables snapshot and clip recording when the doorbell is pressed, creating a timestamped evidence trail for disputed deliveries or security incidents. The premium over audio-only is typically $500 to $2,000 for a small to mid-size system - a modest cost relative to the added accountability.
What is a telephone-entry system and who is it best suited for?
A telephone-entry system (brands: DoorKing, Linear, Doorbird with POTS integration) connects visitor calls to a standard telephone number rather than a proprietary app or hardwired station. The visitor dials a unit code; the system calls the resident's landline or cell phone; the resident presses 9 (or a configured digit) to unlock the gate or door. Telephone-entry excels in gated communities and rural locations where internet reliability is inconsistent, in HOAs where residents range across smartphone comfort levels, and in retrofit situations where adding Ethernet to the gate would be expensive. Modern units support cellular (4G LTE) and do not require a POTS landline.
How long does intercom installation take for a 50-unit apartment building?
A cloud-based IP video intercom for a 50-unit building with a single main entrance typically takes one to two business days to install and configure. The work includes mounting the door station, terminating the Ethernet run, installing the PoE switch port, configuring the management portal, uploading the tenant directory, and testing every call path. Buildings with multiple entrances, gate hardware, or existing wiring complications add a day per additional entry point. We provide a written scope of work before scheduling so there are no surprises on installation day.
Request an access control quote
Card readers, keypads, biometrics, cloud-managed and multi-site systems. We scope it and follow up with a quote.
(888) 601-6005Get a Quote for Your Intercom System
Texas-licensed integrators, License #B19847. We design and install for apartments, gated communities, and commercial facilities across 36 Texas markets.
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