AUSTIN EMERGENCY GARAGE DOORS

Door Stuck Open at 2 A.M.? We Are About 14 Minutes Away.

Texas-licensed technicians, License #B19847, serving Austin and 36 Texas cities since 2010. Residential and commercial. Same rate around the clock.

License #B19847 · Family owned since 2010

Pros On Call technician repairing a residential garage door spring in Austin, Texas, cobalt blue service van visible in the driveway.
Licensed License #B19847
4.9 Stars on Google
24/7 Dispatch
14-22 Min Response

EMERGENCY SERVICES

Eight emergency garage door situations. One dispatch number. We stock LiftMaster and Chamberlain opener components, torsion spring kits for the most common door sizes, and cable assemblies on every truck so repairs happen on the first visit.

WHAT KIND OF EMERGENCY DO YOU HAVE?

Spring Snapped Door Stuck Open Cable or Track Door Damaged
Situation Loud bang, door too heavy to lift manually Opener runs but door will not move or close Cable hanging loose, door crooked or off track Storm, collision, or forced-entry panel damage
What we do Replace torsion or extension spring on-site. Most jobs 45-60 min. Diagnose opener, cable, or drum issue. Repair on-site or same visit. Rewind, replace, or realign cable and track. Prevent opener damage. Secure opening, assess damage, repair or replace panel same visit.
Hardware on truck Torsion springs for most door sizes, extension springs Opener logic boards, drive gear, limit switches Cable assemblies, rollers, track brackets Sectional panels for common widths, hinge hardware
Response time Median 14 min Central Austin Median 14 min Central Austin Median 14 min Central Austin Median 14 min Central Austin

HOW EMERGENCY SERVICE WORKS

  1. Call. A live dispatcher answers.

    Day or night, a live dispatcher picks up, no call tree. Describe the situation - door stuck open, spring failure, vehicle trapped, commercial bay down. We give you an honest arrival window and confirm coverage in your area.

  2. Nearest technician dispatched

    Your nearest licensed technician is routed immediately. The vehicle carries torsion springs, cables, rollers, and common opener parts for same-visit repairs. Median Central Austin arrival: 14 minutes. Round Rock, Cedar Park, Pflugerville: 20 to 28 minutes.

  3. Written quote, then repair. Door secured.

    Technician inspects the door system, provides a written estimate before touching anything, then performs the repair. Full open and close operation test before we leave. Same rate at midnight as at noon.

Customers, on the work

Texas reviews.

Five-star work, in the customers' own words. No edits, no filters.

4.9 average across 1,423 reviews on our Texas Google profiles
  • I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!

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    Joe

    2 months ago

  • This guy come and help me at the last moment and be very professional and fair price

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    Sayed H.

    4 months ago

  • Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!

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    Samantha C.

    5 months ago

  • Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!

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    Nicole S.

    a year ago

  • It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.

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    Alex B.

    3 months ago

  • Great service Ermi took less than 2 minutes. Thank you so much!

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    Jennifer S.

    4 months ago

  • Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !

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    Hector O.

    10 months ago

  • I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.

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    Kim V.

    10 months ago

  • Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10

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    Shyla R.

    10 months ago

  • Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯

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    Rolando R.

    10 months ago

  • I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!

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    G S

    a month ago

  • Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!

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    TxCountryGirl

    2 months ago

  • Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.

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    Ssk W.

    2 months ago

  • Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!

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    mark V.

    3 months ago

  • Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive

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    Frank K.

    3 months ago

  • Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!

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    Isaiah V.

    a week ago

  • Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job

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    Jhantem T.

    2 weeks ago

  • The locksmith was quick and very efficient, got me back on the road on no time!

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    Abraham R.

    3 weeks ago

  • He was very fast, was able to make me a key and a spare when I was stranded

    Read more on Google

    Nora P.

    a month ago

24/7 ON CALL

Stuck? Don't wait. Median Central Texas response: 14 minutes.

EMERGENCY GARAGE DOOR QUESTIONS

How fast do you respond to a garage door emergency in Austin?

Our median Central Texas response is 14 minutes for residential calls in Central Austin. Outer suburbs - Round Rock, Cedar Park, Pflugerville, Georgetown - typically add 8 to 15 minutes via MoPac or I-35. For a commercial bay blocking truck traffic, we treat it as a priority call regardless of hour. Call (888) 601-6005 and we confirm your estimated arrival before we hang up.


Is emergency garage door service more expensive at night or on weekends?

No. Our rates are the same 24 hours a day, seven days a week, including holidays. A spring failure at 2 a.m. on a Saturday costs the same as one at 10 a.m. on a Tuesday. Security emergencies do not keep business hours, and neither do our prices.


My door is stuck open. How do I keep the garage secure until you arrive?

If the door is stuck partially open and you can reach the track, thread a C-clamp or vise-grip onto the track just below the bottom roller - this prevents the door from dropping further. Lock interior access doors between the garage and living space. Do not attempt to force the door down if a spring is broken. Call us immediately and we will give you the fastest safe option for your specific situation.


Can you handle commercial garage door emergencies - warehouse bays, loading docks?

Yes. We service commercial sectional steel doors, high-speed roll-up doors, jackshaft and hoist operators, and loading dock equipment. Inoperable bays and loading dock failures are dispatched as emergency calls around the clock. We carry high-cycle commercial springs and common operator components on the vehicle. License #B19847.


What emergency garage door situations do you handle?

Broken torsion and extension springs, cables snapped or unwound, door off track, door stuck open or closed, opener motor and logic board failure, vehicle trapped, panel damage from storm or vehicle collision, and sectional door replacement when the door is beyond repair. We carry parts for same-visit repair on most common failures.


Can a broken garage door spring be dangerous?

Yes. Torsion springs under tension can release violently if they break while under load. If you hear a loud bang and your door suddenly feels very heavy, the spring has broken. Do not try to manually force the door up - the cable drums can come off and the door can fall. Call us and we will repair it safely.


Do you service garage doors outside Austin?

Yes. We cover 36 Texas cities including Dallas, Houston, San Antonio, Fort Worth, and McAllen. Emergency response time varies by city. Call (888) 601-6005 and we confirm an ETA before we dispatch.


What if my garage door is damaged beyond repair?

If the door is structurally compromised, we secure the opening first - temporary boarding or a physical lock-out - then provide a written estimate for panel replacement or full door replacement. Most panel damage can be isolated to one or two sections without replacing the full door.


Pros On Call Austin 24/7 emergency locksmith and garage door service vehicle dispatched to customer

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Spring repair, opener trouble, off-track doors, and new installs. Same-day service across Texas.

(888) 601-6005
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Door Open Right Now? Call and We Are on the Way.

Texas-licensed technicians, License #B19847, family owned since 2010. Same rate around the clock. Residential and commercial.

Call Now: (888) 601-6005

Licensed & Insured · License #B19847 · Average 30-min arrival

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