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EST 2010 AUSTIN, TX
TX B19847

Family owned since 2010.

Family-owned locksmith and garage-door crew based in Austin. Dean and his team hold Texas license #B19847, cover 36 markets, and answer the phone at 2am. No franchise fees, no call center in another state.

Our story

How 24 Service LLC became Pros On Call.

We started in 2010 with a single van, a set of tools, and a simple idea: a locksmith should answer when you call, show up when they say they will, and quote a price before they start the work.

It is a low bar and somehow it still is not met across most of the trade. So we built a company around meeting it, every time, in every Texas market we serve.

Today Pros On Call (legal entity: 24 Service LLC) operates across 36 Texas metros, from Downtown Austin to Midland, with licensed technicians, insured work, and license #B19847 on every truck. Still family-owned. Still answering the phone at 2am. Still quoting before we start.

  • Honest pricing before we start.

    If we cannot quote it, we will not drive out.

  • Licensed, insured, background-checked technicians.

    The same people you would hire for your own house.

  • Same-day service whenever possible.

    Same-hour for emergencies in central Austin and Round Rock.

  • No trip-fee games, no after-hours gouging.

    What we quote is what you pay.

Fifteen years in Texas

The short version.

  1. 2010

    Dean founds 24 Service LLC from Austin with one van and a pager.

  2. 2013

    First hired technician. Garage door services added to the roster.

  3. 2016

    Rebranded as Pros On Call. Fleet grows to five vans across Central Texas.

  4. 2019

    Commercial access-control and smart-lock division launched.

  5. 2022

    Expanded to 26 Texas markets. License #B19847 active continuously.

  6. 2026

    36 Texas markets. Same family ownership. Same 2am phone call answered.

The crew

Meet Our Team

Family owned and operated since 2010. Licensed professionals based in Austin, dispatching across 36 Texas markets.

Full Pros On Call team at Austin headquarters with branded white service vans, Texas-licensed locksmith crew since 2010
The full crew. Austin HQ. License #B19847.
Dean Lavi, CEO and founder of Pros On Call, at his Austin office desk
Pros On Call van rear open showing organized workshop layout and payment stickers

Who we serve

Three things we do, well.

24/7 ON CALL

Stuck? Don't wait. Median Central Texas response: 14 minutes.

Customers, on the work

Austin reviews.

Five-star work, in the customers' own words. No edits, no filters.

4.9 average across 274 Austin reviews on Google
  • Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!

    Read more on Google

    Samantha C.

    3 months ago

  • Alex was incredibly helpful and supportive, he got the call and showed up within 20 minutes of the neeed. He cut and drafted 2 keys and created a new FOB for my 2020 Hyundai Tucson in no time. 11/10 will recommend, Thank you!

    Read more on Google

    Patrick G.

    3 months ago

  • Alex had great service he was understandable about my situation it took a few hours but in the end he was able to make a copy and make it work. I thanked him for what he did and he was incredibly patient and nice . I will definitely use his services again if needed in the future thank you. Andrew .

    Read more on Google

    guest1000

    7 months ago

  • Josh was great and very helpful! Got me a copy of two car keys in less than 30 minutes and fully explained everything in detail and also checked many times to make sure it was fully functional before leaving. Highly recommend!

    Read more on Google

    Gizl A.

    8 months ago

  • Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!

    Read more on Google

    Nicole S.

    10 months ago

See the work

Locksmith Services Throughout Texas