AUSTIN 24/7 EMERGENCY SPRING REPLACEMENT

Loud Bang in the Garage? Spring Broke. We Are on the Way.

Texas-licensed technicians, License #B19847, serving Austin and 36 Texas cities since 2010. No after-hours fees. Median Central Texas response: 14 minutes. Both springs replaced as a matched pair.

License #B19847 · Family owned since 2010

Pros On Call technician at a residential garage door at night in Austin, Texas, cobalt blue service van headlights on in the driveway, spring repair in progress
Licensed #B19847
4.9 Stars on Google
24/7 Dispatch
No After-Hours Fee

SPRING EMERGENCIES WE RESPOND TO NOW

  • Torsion Spring Snap

    You heard a loud bang from the garage. The door stopped mid-travel or will not move at all. This is a torsion spring fracture. Disconnect the opener, leave the door in place, and call us now.

  • Paired Spring Rebuild

    One spring broke. We replace both as a matched pair. The surviving spring is within the same wear window and will fail again soon. One call gets both springs replaced and the door balance restored tonight.

  • Commercial Multi-Spring Failure

    Loading bay door is down. Wide commercial doors run two to four springs, and one broken spring puts unequal load on the rest. We stock commercial-grade springs and dispatch immediately for business-critical failures.

  • Cable and Spring Combo Failure

    Spring broke and the lift cable unwound or snapped from the sudden load imbalance. The door may be sitting at an angle. We address both the spring and cable in one visit so the door is fully operational before we leave.

HOW 24/7 EMERGENCY SPRING REPLACEMENT WORKS

  1. Call for Immediate Dispatch

    Describe the situation: loud bang, door stuck, car trapped, spring visible on the shaft. A live dispatcher answers, routes the nearest technician immediately, and gives you a live ETA. Trapped-vehicle calls move to the front of the queue.

  2. Technician En Route with Springs on Board

    Service vehicle carries torsion springs for residential single and double-car doors plus commercial-grade springs for bay doors. Median Central Austin arrival: 14 minutes. You receive a call 15 minutes before arrival with exact ETA.

  3. Both Springs Replaced, Door Tested, Car Out

    We quote the exact price before any work begins. Old springs safely removed using calibrated winding bars. New matched pair installed and wound to specification. Door balance tested at mid-height before reconnecting the opener. Completed and verified before we leave.

WHY WE COME AT 2 AM

200 Foot-Pounds of Stored Energy. This Is Why We Come to You.

A residential torsion spring is wound to store more than 200 foot-pounds of rotational energy when the door is closed. A commercial spring stores 300 to 600 or more. That stored energy is what makes a 200-pound door feel light. When the spring fractures, that energy releases in an instant, which is the loud bang you heard. The spring is not just broken: it is a wound-steel hazard that requires calibrated winding bars and a trained sequence to safely release before anyone touches the hardware. This is not a YouTube repair.

We come at 2 AM because the alternative is leaving a 200-pound door immobilized over your vehicle, or watching someone get hurt attempting a repair without the right tools. Texas heat cycles - daily temperature swings of 40 degrees or more between a cool morning and a 110-degree afternoon - stress spring coils more than moderate climates. Springs that are rated for seven to ten years in the northeast often reach end-of-life in five to seven years in Austin. A 2 AM failure is not random: it is a spring that finally hit its cycle limit.

Same Rate at Midnight as at Noon

Most companies add an after-hours premium. We do not. The rate we quote on the phone is the rate on the invoice, whether you call at noon or 11 PM. A torsion spring replacement for a standard residential double-car door runs $225 to $375. Commercial bay door springs run $450 to $700 for most single-bay doors. We quote the exact price before any work begins, and we stock the parts to complete most repairs on the first visit.

  • Same rate at 2 AM as at 2 PM. No separate after-hours charge.
  • Torsion springs for residential and commercial doors on every truck
  • Both springs replaced as a matched pair on every call
  • One-year labor warranty on all emergency spring work
  • Door never left unsecured if parts must be ordered

Do Not Attempt to Operate the Door

With a broken torsion spring, the opener motor is carrying the full door weight instead of roughly 10 percent. Motors burn out in minutes under that load. Pull the red emergency release cord to disconnect the opener, leave the door in its current position, and call us. Every minute the opener runs with a broken spring increases the chance of adding a $400 to $800 motor replacement on top of the spring repair.

14 min

Median Central Texas response

24/7

Dispatch, every day of the year

Since 2010

Texas-licensed family service

Texas DPS License #B19847 · Bonded · Insured

COMPARE EMERGENCY SPRING SCENARIOS

Emergency Scenario Residential: Single Torsion Snap Residential: Paired Spring Rebuild Commercial: Multi-Spring Failure Cable and Spring Combo
Typical cost $175-$275 (pair) $225-$375 (pair) $450-$900 (set) $350-$600 (springs + cables)
After-hours premium None None None None
Response time 14 min median (Central Austin) 14 min median (Central Austin) 14-45 min (Texas metro) 14 min median (Central Austin)
Same-visit resolution Almost always Almost always Usually (if spring in stock) Almost always
Parts on truck Standard torsion springs Matched torsion spring pair Commercial torsion springs Springs and lift cables

Customers, on the work

Texas reviews.

Five-star work, in the customers' own words. No edits, no filters.

4.9 average across 1,423 reviews on our Texas Google profiles
  • I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!

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    Joe

    2 months ago

  • This guy come and help me at the last moment and be very professional and fair price

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    Sayed H.

    4 months ago

  • Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!

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    Samantha C.

    5 months ago

  • Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!

    Read more on Google

    Nicole S.

    a year ago

  • It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.

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    Alex B.

    3 months ago

  • Great service Ermi took less than 2 minutes. Thank you so much!

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    Jennifer S.

    4 months ago

  • Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !

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    Hector O.

    10 months ago

  • I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.

    Read more on Google

    Kim V.

    10 months ago

  • Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10

    Read more on Google

    Shyla R.

    10 months ago

  • Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯

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    Rolando R.

    10 months ago

  • I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!

    Read more on Google

    G S

    a month ago

  • Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!

    Read more on Google

    TxCountryGirl

    2 months ago

  • Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.

    Read more on Google

    Ssk W.

    2 months ago

  • Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!

    Read more on Google

    mark V.

    3 months ago

  • Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive

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    Frank K.

    3 months ago

  • Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!

    Read more on Google

    Isaiah V.

    a week ago

  • Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job

    Read more on Google

    Jhantem T.

    2 weeks ago

  • The locksmith was quick and very efficient, got me back on the road on no time!

    Read more on Google

    Abraham R.

    3 weeks ago

  • He was very fast, was able to make me a key and a spare when I was stranded

    Read more on Google

    Nora P.

    a month ago

24/7 ON CALL

Stuck? Don't wait. Median Central Texas response: 14 minutes.

Transparent Pricing

Prices below are estimates. Final cost is confirmed on-site after inspection.

  • Garage Door Spring Replacement From $200

    Replace broken torsion or extension springs.

    Estimate

Cancellation: $49 fee if a technician is dispatched and arrives on-site. Out-of-area: $50 surcharge for job sites 30+ miles from our shop. Sales tax: 8.25% applies to most services (excludes vehicle lockouts).

Prices effective 2026. Final pricing confirmed on-site after inspection.

FREQUENTLY ASKED QUESTIONS

Do you charge extra for emergency spring calls at 11 PM or 2 AM?

No. Our rates are the same 24 hours a day, seven days a week, including holidays. A torsion spring replacement at 2 AM costs the same as at 2 PM. Emergency spring failures happen on their own schedule, and we price accordingly. The rate we quote on the phone is the rate on the invoice.


Can I manually open the door while waiting for you to arrive?

No. Do not attempt it. A residential door without functioning springs weighs 150 to 250 pounds and a double-car door can weigh over 300 pounds. The springs normally carry 90 to 95 percent of that load. With a broken spring, you would be lifting nearly the full door weight, and the door can drop suddenly if you lose your grip or the cable snaps from the unbalanced load. Disconnect the opener by pulling the red emergency release cord and leave the door in place until we arrive.


Why do you replace both springs when only one broke?

Both springs were wound and tensioned on the same day and have accumulated the same cycle count. When one fractures, the other is within the same wear window, typically failing within weeks to a few months. Replacing only the broken spring restores function today but guarantees a second late-night call soon. We replace both as a matched pair to restore a factory-balanced door and prevent a repeat emergency.


What if I already ran the opener after the spring broke?

Stop using the opener immediately. Garage door openers are designed to move a spring-supported door, not lift the full door weight. Running the opener with a broken spring puts the full 150 to 300 pounds on the motor, which burns it out quickly. If you heard grinding or a burning smell, the motor may already be damaged. We test the opener after spring replacement and tell you whether it needs repair. Stopping now limits additional cost.


How long does emergency spring replacement take from the time I call?

Median Central Texas response is 14 minutes. Spring replacement itself takes 60 to 90 minutes: securing the door, safely releasing remaining spring tension, removing broken springs, installing a new matched pair, winding to specification, testing door balance, and verifying opener operation. Total time from call to door working is typically 90 minutes to 2 hours in metro areas.


Is my car going to be stuck inside overnight?

Almost never. We carry torsion springs for the most common residential single and double-car door sizes in Texas on every service vehicle, and we stock commercial-grade springs for warehouse and bay doors. We arrive, replace both springs, and test the door before we leave. If your door has a specialty width or non-standard spring configuration, we can manually assist opening the door one time with professional tools to retrieve your vehicle, secure the door, and return with matching springs.


How dangerous is it to attempt DIY spring replacement?

A wound residential torsion spring stores more than 200 foot-pounds of rotational energy. A commercial spring stores 300 to 600 or more foot-pounds. Releasing that tension without calibrated winding bars causes the bar to kick back with bone-breaking force. This repair causes documented serious injuries every year in Texas. The cost of professional emergency spring replacement is a fraction of an emergency room visit. Call us.


Are you licensed for garage door spring work in Texas?

Yes. Texas DPS Locksmith License #B19847. We are bonded and insured. All technicians are direct employees of Pros On Call, not contract labor. We carry the license on every job and show it on request.


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Spring repair, opener trouble, off-track doors, and new installs. Same-day service across Texas.

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Spring Broke at Midnight? We Are Dispatching Now.

Texas-licensed technicians, License #B19847. Same rate any hour. No overnight wait. Both springs replaced as a matched pair. Call (888) 601-6005.

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Licensed & Insured · License #B19847 · Average 30-min arrival

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