- Texas License #B19847
- Family Owned Since 2010
- Texas Markets 36
- Response · Central TX approx 14 min
- Dispatch 24 / 7
- Google Rating 4.9 / 5
EMERGENCY SITUATIONS WE RESPOND TO NOW
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Door Stuck Open
Door will not close. Security and weather exposure risk. We prioritize calls where the opening cannot be secured. No overnight wait.
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Car Trapped Inside
Spring or cable failure left your vehicle locked in the garage. We dispatch immediately. This call moves to the front of the queue.
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Spring or Cable Snap
Loud bang, door dropped, opener struggling. Do not attempt to operate it. Disconnect the opener and call us. We carry springs for all standard door sizes.
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Door Off-Track
Rollers jumped after impact or cable failure. Door leans or scrapes. We realign the track, replace damaged rollers, and test balance before we leave.
HOW 24/7 EMERGENCY GARAGE DOOR REPAIR WORKS
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Call Now for Immediate Dispatch
Describe the situation: door stuck open, car trapped, spring snapped. A live dispatcher answers and routes the nearest technician immediately.
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Technician En Route with Parts
Service vehicle carries springs, cables, rollers, and hardware for residential and commercial doors. Median Central Austin arrival: 14 minutes. You get a call 15 minutes before arrival.
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Repaired and Secured Before We Leave
We quote exact price before any work begins. Most emergency repairs - spring, cable, off-track - are completed same visit. Door tested and secured before we drive away.
WHAT HAPPENS AFTER YOU CALL
No Overtime Fee. Same Rate at Midnight as at Noon.
Most companies add an after-hours premium on top of the repair cost. We do not. The rate we quote on the phone is the rate on the invoice. A torsion spring replacement at 11 PM costs the same as at 11 AM. A cable replacement on a 2 AM call costs the same as a 2 PM appointment. We have been operating this way since 2010 because emergency failures do not respect business hours.
Our service vehicles carry springs and cables for the most common residential single- and double-car doors in Central Texas, along with commercial-grade hardware for warehouse sectional doors, dealership service bays, and multi-bay facilities. Hill Country heat cycles and Austin's humidity accelerate spring fatigue. If you have a door that has not been serviced in three or more years, a 2 AM spring snap is not a surprise. We stock high-cycle replacements rated for Texas temperature swings.
- Same rate at 2 AM as at 2 PM. No separate emergency surcharge.
- Springs, cables, and rollers for residential and commercial doors on every truck
- Opening secured before we leave if parts must be ordered
- One-year labor warranty on all emergency repair work
14 min
Median Central Texas response
24/7
Dispatch, every day of the year
Since 2010
Texas-licensed family service
Texas DPS License #B19847 · Bonded · Insured
COMPARE 24/7 EMERGENCY SCENARIOS
| Emergency Scenario | Residential: Car Stuck Inside | Commercial: Bay Offline | Residential: Panel Impact | Commercial: Forklift Strike |
|---|---|---|---|---|
| Typical cost | $180-$350 | $450-$900 | $200-$600 per panel | $600-$1,800 |
| After-hours premium | None | None | None | None |
| Response time | 14 min median (Central Austin) | 14-45 min (Texas metro) | 14 min median (Central Austin) | 14-45 min (Texas metro) |
| Same-visit resolution | Almost always | Usually | If panel in stock | Usually |
| Parts needed | Spring or cable | Commercial spring, cable, or roller | Matching panel section | Panels, track, rollers |
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
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I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
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This guy come and help me at the last moment and be very professional and fair price
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Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
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Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!
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It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
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Great service Ermi took less than 2 minutes. Thank you so much!
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Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
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I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
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Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
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Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
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I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
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Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!
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Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
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Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
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Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
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Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!
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Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job
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The locksmith was quick and very efficient, got me back on the road on no time!
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He was very fast, was able to make me a key and a spare when I was stranded
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Pricing for this service is custom-quoted
Specialty work like this depends on parts, building type, and scope. Call for a precise price or send the details and we will quote within the hour.
Licensed #B19847. Free phone quotes.
FREQUENTLY ASKED QUESTIONS
Do you charge extra for 11 PM or 2 AM emergency calls?
No. Our rates are the same 24 hours a day, seven days a week, including holidays. A spring replacement costs the same at 2 AM as it does at 2 PM. Security emergencies happen on their own schedule and we price accordingly. The rate we quote on the phone is the rate you pay.
My car is trapped inside and I have to be at work at 6 AM. How fast can you respond?
Median response in Central Austin is 14 minutes. We dispatch immediately on every emergency call and give you a live ETA when you call. A trapped vehicle before an early shift is exactly the situation we plan for. Call now and we route the nearest technician to you.
The door won't close and it is raining. What do I do before you arrive?
Do not attempt to force the door down manually if a spring or cable is broken. The door can weigh 150 to 400 pounds without spring support and can fall suddenly. Disconnect the opener by pulling the red emergency release cord. If the door is stuck partway, leave it. We arrive and handle it safely. If you can, move valuables away from the opening while you wait.
Is emergency garage door repair more expensive for commercial properties?
Commercial repair costs more because the doors, springs, and hardware are heavier-grade. Spring replacement on a commercial sectional door runs $450 to $900. Residential spring replacement runs $180 to $320. After-hours pricing is the same as daytime for both. We quote the exact price before work begins and no overtime fee is added on top.
What if you do not have the part on the truck?
Our service vehicles carry springs, cables, rollers, and hardware for the most common residential and commercial door sizes in Texas. If your door uses a specialty panel color or non-standard width, we restore manual operation and secure the door before we leave, then return with matching parts within 2 to 4 business days. You are never left with an unsecured opening overnight.
Can a broken spring be operated until morning?
No. A door with a broken torsion spring puts full door weight on the lift cables, which can snap from the load. The opener motor can also burn out trying to lift an unbalanced door. Disconnect the opener and leave the door in place until our technician arrives. Attempting to operate it causes further damage and creates a fall hazard.
Is your technician licensed for Texas garage door work?
Yes. Texas DPS Locksmith License #B19847. We are bonded and insured. All technicians are direct employees of Pros On Call, not contract labor. We carry the license on every job and will show it on request.
Do you serve Round Rock, Cedar Park, and suburbs at 2 AM?
Yes. Round Rock, Cedar Park, Pflugerville, Georgetown, Leander, Kyle, Buda, and 36 Texas markets total. We dispatch from Central Austin, and drive time on MoPac and I-35 is factored into our routing. Call us and we confirm your area and give you a live ETA.
Request garage door service
Spring repair, opener trouble, off-track doors, and new installs. Same-day service across Texas.
(888) 601-6005Door Broken at Midnight? We Are Dispatching Now.
Texas-licensed technicians, License #B19847. Same rate any hour. No overnight wait. Call (888) 601-6005.
Call Now: (888) 601-6005Licensed & Insured · License #B19847 · Average 30-min arrival
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