- Texas License #B19847
- Family Owned Since 2010
- Texas Markets 36
- Response · Central TX approx 14 min
- Dispatch 24 / 7
- Google Rating 4.9 / 5
WHEN HOMEOWNERS CALL FOR AN INSPECTION
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Annual Maintenance
Texas heat above 100 degrees dries lubricants and stresses springs. One check per year keeps door hardware ahead of wear, not behind it.
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Pre-Sale or Post-Purchase
Sellers fix issues before the buyer's inspector flags them. Buyers document door condition before they move in. Written report supports both.
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After a Texas Storm
Wind events, hail, and power surges shift sensor alignment, bend tracks, and stress cables. Post-storm inspection confirms everything reseated correctly.
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Near-Miss or Strange Behavior
Door reversing randomly, grinding on movement, or stopping partway through a cycle. These symptoms point to worn components before a failure happens.
HOW THE INSPECTION WORKS
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Call to Schedule
Tell us your door age, last service date, and any symptoms you have noticed. Same-day and next-day appointments available across Central Texas.
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Technician Arrives
Your licensed technician arrives with the full inspection checklist, calibration tools, and parts inventory for common same-visit repairs.
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20-Point Inspection
We work through springs, cables, rollers, tracks, hardware, sensors, auto-reverse function, opener motor, and panel condition. You can watch and ask questions throughout.
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Written Safety Report
You receive a written report with pass or fail results for every checkpoint, photos of any issues, repair recommendations with urgency ratings, and cost estimates.
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Tune-Up or Repair (Optional)
If repairs are needed, we quote before touching anything. Minor adjustments are included in the Full Inspection with Tune-Up package. You decide whether to proceed.
WHAT EVERY INSPECTION COVERS
Six Systems That Determine Whether Your Garage Door Is Safe to Operate
A residential garage door weighs 150 to 400 pounds and operates under 150 to 200 pounds of spring tension. That tension is what makes the door feel light when you lift it. When the system is properly calibrated, it is safe and reliable. When it drifts out of calibration, the failure modes range from nuisance to serious injury. Six systems govern whether a door is operating safely.
Spring tension is the foundation. Torsion springs mount horizontally above the door header; extension springs run along the side tracks on older single-car doors. Both lose tension as they cycle, and both can break under load. We check coil condition, measure tension against door weight, and run a balance test. A properly tensioned door holds itself at the halfway point when the opener is disconnected. An out-of-tension door drops or rises.
Cable condition and drum wrap determine whether the spring tension transfers to the door evenly. Cables fray from the inside out, so surface inspection misses early damage. We check wrap tightness on the drum, look for kinking at the bottom bracket, and inspect the full cable run for rust and fraying. A failed cable causes the door to drop on one side, bending the track and occasionally injuring whoever is nearby.
Sensor alignment and auto-reverse function are the last line of defense. Photo-eye sensors mount four to six inches off the floor on each side of the opening. They must face each other within a few degrees for the beam to hold. We block the beam during a closing cycle and verify the door reverses. Then we place a two-by-four board under the door and verify contact auto-reverse triggers within two seconds. Both tests are required under UL 325. Opener force limit calibration controls how hard the opener pushes in both directions, which affects both the auto-reverse threshold and motor longevity. Panel and hinge integrity rounds out the check: bent panels transfer stress to tracks, and worn hinge pins cause sections to sag and bind.
- Spring tension and balance test: door holds at midpoint without opener
- Cable condition, drum wrap, and bottom bracket hardware
- Photo-eye sensor alignment verified with beam-block test
- Contact auto-reverse timed against UL 325 two-second standard
- Opener force settings calibrated to door weight and travel limits
- Panel condition and hinge integrity: 20 checkpoints documented
20
Checkpoints evaluated on every inspection, documented in writing
45 Min
Typical inspection time for a standard two-car residential door
Since 2010
Texas-licensed family service, Austin and 36 Texas markets
Texas DPS License #B19847 · Bonded · Insured
COMPARE INSPECTION TYPES
| Inspection Type | Basic Inspection | Full Inspection + Tune-Up | Pre-Sale Inspection | Post-Storm Inspection |
|---|---|---|---|---|
| Price | $79 | $149 | $79 to $149 | $79 to $149 |
| 20-point diagnostic report | Yes | Yes | Yes | Yes |
| Lubrication and hardware tightening | No | Included | Optional add-on | Optional add-on |
| Spring tension and balance correction | No | Included if minor | Quoted separately if needed | Quoted separately if needed |
| Sensor cleaning and realignment | No | Included | Included if needed | Included if storm-shifted |
| Opener force calibration | No | Included | Tested and documented | Tested and documented |
| Best use case | Annual checkup or insurance doc | Preventative maintenance and seasonal prep | Pre-listing or post-purchase documentation | After high-wind or hail events in Austin area |
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
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I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
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This guy come and help me at the last moment and be very professional and fair price
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Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
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Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!
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It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
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Great service Ermi took less than 2 minutes. Thank you so much!
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Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
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I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
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Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
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Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
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I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
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Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!
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Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
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Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
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Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
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Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!
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Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job
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The locksmith was quick and very efficient, got me back on the road on no time!
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He was very fast, was able to make me a key and a spare when I was stranded
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Pricing for this service is custom-quoted
Specialty work like this depends on parts, building type, and scope. Call for a precise price or send the details and we will quote within the hour.
Licensed #B19847. Free phone quotes.
FREQUENTLY ASKED QUESTIONS
How often should I schedule a garage door safety inspection?
Once per year covers most Austin households. Texas climate pushes spring fatigue faster than moderate climates: summer temps above 100 degrees accelerate lubricant breakdown, and winter cold snaps cause metal contraction that stresses cables. Doors older than 10 years, doors in coastal areas with salt air exposure, or doors running 4 or more cycles per day benefit from twice-yearly checks in April and October.
What does the 20-point inspection cover?
Spring condition and tension, cable condition and drum wrap, roller and hinge wear, track alignment, all hardware fasteners, photo-eye sensor alignment and function, contact auto-reverse test, opener force limit calibration, opener motor and drive system, manual release operation, weatherstripping condition, panel integrity, and UL 325 safety compliance. A full inspection takes 45 to 60 minutes on site.
Do you repair issues found during the inspection?
We provide a written quote for any repairs identified. You choose whether to schedule repairs for a later date, proceed the same visit if time allows and parts are on the truck, or decline with no obligation. The Full Inspection with Tune-Up package ($149) includes minor adjustments: lubrication, hardware tightening, sensor realignment, and balance correction. Major repairs such as spring replacement ($200 to $400) or cable replacement ($150 to $300) are quoted separately.
What documentation do you provide for insurance or a home sale?
Every inspection produces a written safety report listing the technician name, license number, inspection date, door details, pass or fail results for all 20 checkpoints, photos of any issues, safety feature test results, recommended repairs with urgency ratings, and a UL 325 compliance statement. The report is suitable for insurance submission, pre-sale disclosure, or personal maintenance records.
What is a balance test and why does it matter?
A balance test verifies that the torsion spring counterbalance is correctly calibrated to the door weight. We disconnect the opener, manually lift the door to the halfway point, and release it. A balanced door stays in place. A door that falls or rises has incorrect spring tension, which means the opener motor is carrying load it should not, shortening its lifespan and increasing injury risk if the spring fails suddenly.
My garage door was installed before 1993. What does that mean for the inspection?
Openers installed before 1993 typically lack photo-eye sensors and contact auto-reverse, both required by UL 325 federal standards adopted in 1993. These doors are at significantly higher injury risk. We test what safety features are present and document their condition. We strongly recommend upgrading to a current opener ($400 to $600 installed) regardless of whether the existing motor still runs.
Can you reach Round Rock, Cedar Park, and Pflugerville for inspections?
Yes. From our Central Austin dispatch we cover Round Rock, Cedar Park, Pflugerville, Georgetown, Leander, Kyle, Buda, San Marcos, and 36 Texas markets total. Most Central Texas locations get a same-day or next-day appointment. Call and we confirm your area and availability immediately.
What is the difference between the Basic Inspection and the Full Inspection with Tune-Up?
The Basic Inspection ($79) is diagnostic: we evaluate all 20 checkpoints and produce a written report, but we do not perform adjustments. The Full Inspection with Tune-Up ($149) adds hands-on maintenance: lubrication of springs, hinges, and rollers, hardware tightening, spring tension and balance correction, track cleaning, sensor cleaning and realignment, and opener force limit calibration. For doors 5 or more years old or doors with no service history in the past two years, the Full Inspection with Tune-Up pays for itself in prevented repair calls.
Request garage door service
Spring repair, opener trouble, off-track doors, and new installs. Same-day service across Texas.
(888) 601-6005Schedule Your Inspection. Written Report Included.
Texas-licensed technicians, License #B19847. Springs, cables, sensors, and 18 other checkpoints documented in writing. Call to book.
Call Now: (888) 601-6005Licensed & Insured · License #B19847 · Average 30-min arrival
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