- Texas License #B19847
- Family Owned Since 2010
- Texas Markets 36
- Response · Central TX approx 14 min
- Dispatch 24 / 7
- Google Rating 4.9 / 5
WHAT THE TRACK AUDIT COVERS
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Roller Condition Check
Every roller inspected for cracked nylon casings, flat spots on steel wheels, and lateral wobble in the bearings. Worn rollers double the friction load on your opener motor.
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Track Bolt Tightening
All mounting bracket lag screws torqued to spec. Texas thermal cycling works fasteners loose over thousands of door cycles. One loose bracket lets an entire track section pivot inward.
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Hinge and Bracket Alignment
Panel-to-panel hinge gaps checked for stress points. Header bracket verified plumb and secure. Track-to-header connection confirmed tight at both the top and transition curves.
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Silicone Lubrication
Silicone-based lubricant applied to roller bearings, hinges, and the curved transition section. Quieter operation within one cycle. Not WD-40, which strips lubrication rather than providing it.
HOW THE PREVENTIVE TRACK AUDIT WORKS
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Schedule at Your Convenience
Call or request online. We confirm a morning or afternoon window. No emergency callout - preventive visits are booked in advance at standard rates.
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Full Track System Inspection
Technician measures track plumb and level with a 4-foot level, checks the gap between each roller and track wall, inspects all 10 to 12 rollers, and examines every mounting bracket for looseness or corrosion.
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Tighten, Align, and Adjust
All mounting hardware torqued to spec. Minor track drift corrected by loosening the bracket, repositioning the track, and re-torquing. Hinge bolts on each panel section checked and tightened.
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Lubricate and Condition
Silicone-based spray applied to roller bearings, all 12 to 16 hinge pivot points, and the curved transition sections. Track channel wiped clean of dust and debris before lubricant goes in.
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Test Cycles and Written Report
Door run 10 cycles manually and by opener. Speed, noise, and balance noted. Written documentation of everything found, corrected, and flagged for future attention before we leave.
CENTRAL TEXAS TRACK WEAR FACTORS
Clay Soil, Thermal Cycling, and the Case for Maintenance Before Binding
A garage door track system does not fail all at once. It drifts. A mounting bracket bolt loosens by 1/16 of a turn per thousand cycles. Austin clay soil swells in spring rains and contracts through a dry July, moving the foundation wall the track mounts to by fractions of an inch per year. The track goes slightly out of plumb. The roller starts rubbing. The opener works a little harder. Five years later the door jams on a Tuesday morning and the technician shows up to find bent panels and a burned-out motor that nobody saw coming.
Preventive track service breaks that sequence. We measure what is happening to your specific door, tighten what has worked loose, and lubricate what is running dry. Most Austin homeowners who schedule an annual track audit never experience a reactive repair. The ones who call us for bent tracks, in neighborhoods like Round Rock, Cedar Park, and Georgetown, often have doors that last saw a technician at installation.
One other factor specific to Central Texas: the humidity swing between a January cold front and an August afternoon is significant. Steel and aluminum hardware expands and contracts with temperature. Nylon roller casings get brittle faster in the summer heat than in milder climates. We assess roller condition on-site and recommend replacement only when the hardware shows measurable wear.
- Track hardware and rollers for standard single and double-car residential doors
- Lag bolts and toggle anchors for masonry garage walls common in older Austin builds
- Written report documenting current condition and any work performed
- One-year labor warranty on all tightening, alignment, and lubrication work performed
$125-$200
Typical annual track audit, parts included for most tightening work
1-2 hrs
Most preventive audits completed in a single scheduled visit
Since 2010
Texas-licensed family-owned garage door crew
Texas DPS License #B19847 · Bonded · Insured
COMPARE PREVENTIVE TRACK SERVICE LEVELS
| Service Level | Visual Check Only | Full Clean + Lube | Roller Replacement | Bracket Realignment |
|---|---|---|---|---|
| Typical cost | $75-$100 | $125-$175 | $200-$325 | $150-$250 |
| Service time | 30-45 min | 60-90 min | 90-120 min | 60-90 min |
| Parts replaced | None | None | All 10-12 rollers | Bracket hardware |
| Lifespan extension | Identifies issues | 2-3 years avg | 5-7 years | 3-5 years |
| Noise and operation | No change | Noticeably quieter | Significantly quieter | Smoother travel |
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
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I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
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This guy come and help me at the last moment and be very professional and fair price
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Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
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Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!
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It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
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Great service Ermi took less than 2 minutes. Thank you so much!
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Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
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I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
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Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
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Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
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I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
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Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!
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Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
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Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
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Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
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Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!
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Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job
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The locksmith was quick and very efficient, got me back on the road on no time!
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He was very fast, was able to make me a key and a spare when I was stranded
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Transparent Pricing
Prices below are estimates. Final cost is confirmed on-site after inspection.
- Garage Door Track Repair From $150
Straighten, adjust, or replace garage door tracks.
Estimate
Cancellation: $49 fee if a technician is dispatched and arrives on-site. Out-of-area: $50 surcharge for job sites 30+ miles from our shop. Sales tax: 8.25% applies to most services (excludes vehicle lockouts).
Prices effective 2026. Final pricing confirmed on-site after inspection.
FREQUENTLY ASKED QUESTIONS
How often should a garage door track be professionally inspected?
Once a year for most Austin-area homeowners. Texas clay soil causes foundation movement that gradually pulls tracks out of plumb. Hill Country temperature swings loosen lag screws through thermal cycling. An annual audit catches these before binding starts. If your door is noisier than it was six months ago, schedule sooner.
What does a preventive track audit include?
We inspect roller condition for wear, flat spots, and cracked nylon casings. We check track plumb and level with a 4-foot level. We torque all mounting bracket bolts to spec. We inspect hinge alignment at every panel joint. We verify header bracket position. We lubricate rollers and hinges with silicone-based lubricant. We run 10 test cycles and document the baseline.
Can misaligned tracks damage a garage door panel?
Yes. Even 1/8 inch of track misalignment forces rollers against panel edges, concentrating stress at hinge mounting points. Over thousands of cycles, this cracks panels and bends hinges. A track audit that catches 1/8-inch drift costs $125 to $200. A single panel replacement costs $250 to $450. Proper alignment doubles panel service life.
What causes tracks to drift out of alignment in Central Texas?
Four main causes: expansive clay soil (especially in DFW and Central Texas) shifts foundations 1/4 to 1 inch over years, pulling wall-mounted tracks out of plumb. Lag screws loosen through vibration over tens of thousands of door cycles. Temperature swings between Austin winters and summers work metal connections. Vehicle proximity impact from parking too close. Annual tightening and alignment verification addresses all four.
What type of lubricant should be used on garage door tracks?
Silicone-based spray lubricant applied to roller bearings, hinges, and the curved transition section. Not WD-40, which is a solvent and displaces the lubrication you need. Not grease, which attracts dust and debris that form an abrasive paste. We use a silicone formula that stays flexible through Austin's temperature range and does not attract particulate.
When should rollers be replaced rather than just inspected?
Replace when: nylon rollers show cracks or chips in the casing; steel rollers have flat spots visible to the touch; any roller wobbles laterally more than 1/16 inch; bearings feel rough or gritty when spun by hand. Standard nylon rollers last 10,000 to 15,000 cycles under normal residential use, roughly 7 to 10 years for a door used four to six times daily.
Do you offer annual maintenance contracts for track service?
Yes. An annual contract covers one full track audit per year: inspection, tightening, alignment verification, lubrication, roller assessment, and documentation. Contracts include priority scheduling and a 10 percent discount on any parts needed during the visit. Single-door contracts run $99 to $149 annually depending on door size and access. Call for a quote on your specific door.
Does a preventive track audit cover the opener and springs too?
The track audit includes checking door balance, which reveals spring wear, and verifying opener force settings, which reveals friction problems. We note what we observe and flag anything that needs separate attention. Full spring replacement and opener work are separate services quoted on-site if we find an issue during the audit.
Request garage door service
Spring repair, opener trouble, off-track doors, and new installs. Same-day service across Texas.
(888) 601-6005Schedule Your Annual Track Audit Before the Door Schedules Itself.
Texas-licensed technicians, License #B19847. Flexible scheduling, no emergency fees. Call (888) 601-6005 to book your preventive visit.
Call Now: (888) 601-6005Licensed & Insured · License #B19847 · Average 30-min arrival
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