Door Off-Track or Stuck? We Fix It Today.

Yes. Most off-track repairs are completed same visit. Our service vehicles carry rollers, track hardware, and mounting brackets sized for standard residential doors. From your call to a functioning door typically runs one to two hours. We serve Austin, Round Rock, Cedar Park, Pflugerville, and surrounding Central Texas suburbs.

Vehicle impact typically bends one or both vertical tracks at the point of contact. We assess the damage on-site. A moderately bent section can be straightened with the right tools. Severe bends require track section replacement. We carry standard-gauge residential track sections on every vehicle. Most impact repairs are completed same visit, with door fully functional before we leave.

Usually yes. A bike impact tends to dent or kink the vertical track near the bottom rather than crushing it. If the track steel is intact and the bend is isolated, we straighten it on-site. If the section is split or the mounting bracket is sheared, we replace that section only - not the full track. We quote the exact scope before touching anything.

Loose mounting bolts cause the track to shift slightly, producing a grinding or scraping sound but the door still travels its full range. A bent track produces a hard stop - the door jams at the same spot every cycle, or rollers visibly jump out of the channel. If you can see a gap between a roller and the track wall during normal operation, the track needs attention, whether loose or bent.

Surface rust on horizontal tracks is common in Central Texas. Hill Country humidity and the rare hard freeze accelerate oxidation on steel tracks. Light surface rust that has not pitted the metal does not affect function and can be treated with a wire brush and silicone-based lubricant. Deep pitting or rust that has eaten through the track wall requires section replacement. We assess on-site and give you an honest recommendation.

Track realignment and bolt tightening typically runs $125 to $200. Straightening a bent section costs $150 to $300 depending on severity. Replacing a single track section runs $200 to $400 including parts and labor. Full track replacement on both sides runs $400 to $800. We quote the exact price before work begins. No overtime fees for evenings or weekends.

Yes. Texas DPS Locksmith License #B19847. We are bonded and insured. All technicians are employed directly by Pros On Call, not contracted. Garage door track and roller service is part of our standard residential scope.

Yes. From our Austin dispatch we cover Georgetown, Leander, Kyle, Buda, San Marcos, Round Rock, Cedar Park, Pflugerville, and 36 Texas markets total. MoPac and I-35 are both factored into our routing. Most Central Texas locations receive same-day service. Call and we confirm your area and earliest available time.