El Paso Locksmith. Commercial and scheduled projects.
Texas-licensed License #B19847. Family owned since 2010. Serving Fort Bliss communities, Westside, and border-trade facilities.
- Texas License #B19847
- Response - Central El Paso approx 20-30 min
- El Paso Neighborhoods 12+
- Family Owned Since 2010
- Dispatch 24 / 7
- Google Rating 4.9 / 5
SERVICES IN EL PASO
Locksmith Services
Commercial lockouts, rekeying, high-security lock installation, and master key systems for El Paso businesses and homes.
Learn More About Locksmith ServicesGarage Door Services
Desert-rated spring replacement, opener repair, track alignment, and new door installation for El Paso homeowners and facilities.
Learn More About Garage Door ServicesAccess Control
Card readers, keypad entry, biometric systems, and mobile credentials for border-trade warehouses and El Paso commercial properties.
Learn More About Access ControlDoor Services
Entry door installation, frame repair, UV-resistant sealing, and security door upgrades across El Paso.
Learn More About Door ServicesCommercial Security
Master key systems, high-security hardware, and access control for logistics warehouses, healthcare facilities, and border-trade operations.
Learn More About Commercial SecurityResidential Rekeying
Military PCS turnover rekeying, smart lock upgrades, and residential security assessments for East and West El Paso homeowners.
Learn More About Residential RekeyingHOW IT WORKS
Four steps. Zero guessing.
Every El Paso job - lockout, rekey, spring replacement, or access control install - follows the same clear process. No surprises.
Call or Request
Call (915) 213-5260 or submit a request. We answer 24 hours a day, 7 days a week, including holidays.
We Dispatch
The nearest El Paso technician is routed to you. You get a real ETA, not a window. Mountain Time Zone coverage - no gap when other Texas cities close for the evening.
We Work
Licensed technician License #B19847 arrives, assesses, quotes, and starts only after your approval. Desert-rated parts on the truck.
Done. Locked. Secure.
Hardware tested before we leave. We clean up. We answer follow-up questions at no charge.
In & around El Paso
Median response: approx 20-30 min - central El Paso
- Downtown El Paso
- Central El Paso (UTEP area)
- West El Paso (Coronado / Mesa Hills)
- Kern Place
- Upper Valley
- Sunset Heights
- East El Paso (Vista Hills / Cielo Vista)
- Northeast El Paso (Patriot Place)
- Fort Bliss Adjacent Communities
- Five Points
- Lower Valley
- Horizon City
"Called about a commercial access control project for our warehouse near the port. Tech was knowledgeable about the hardware we needed, quoted on-site, and had everything installed the same week. License on file, professional work."
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
-
I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
Read more on Google -
Josh was very kind and helpful and came quick ! def recommend for anyone in the kyle area that needs emergency service ! he was great !
Read more on Google -
Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
Read more on Google -
Alex had great service he was understandable about my situation it took a few hours but in the end he was able to make a copy and make it work. I thanked him for what he did and he was incredibly patient and nice . I will definitely use his services again if needed in the future thank you. Andrew .
Read more on Google -
It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
Read more on Google -
fast and reliable service from Ermi was able to get me back inside my home super fast
Read more on Google -
Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
Read more on Google -
I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
Read more on Google -
Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
Read more on Google -
Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
Read more on Google -
I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
Read more on Google -
Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
Read more on Google -
Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
Read more on Google -
Highly recommend working with Joshua! I called around and spoke with several locksmiths before deciding, and what stood out here was the combination of clear communication and professionalism from start to finish! Joshua showed up in a branded company vehicle with a fully set up mobile workstation (pic included), walked me through exactly what would be done, and even took the time to explain how the key works and how to replace the battery myself in the future on my Toyota. The work itself was quick and smooth! Both keys were tested in front of me (locks and ignition), and everything worked perfectly. They even replaced the battery in my original key at no charge and provided an extra battery. Great experience from start to finish — would absolutely use them again.
Read more on Google -
Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
Read more on Google -
This guy was able to change the locks to my work van after an employee disappeared on me taking the copies. The technician Miguel was very flexible with my schedule and was able to meet me after my normal business hours. Thanks to Pros on call I now have peace of mind
Read more on Google
More from El Paso
EL PASO SERVICE QUESTIONS
Common questions about El Paso service
Do you handle rekeying for Fort Bliss military families moving in or out?
Yes - Fort Bliss PCS season (peak: May through August) is one of our highest-volume periods in El Paso. Military families relocating every 2-3 years need rekeying on both ends: the home they are leaving and the one they are entering. Off-base housing in Northeast El Paso (Patriot Place and surrounding streets) gets a response time of 25-35 minutes. We understand military protocols: we work with sponsors for off-base properties, we carry documentation of our Texas license License #B19847 on every truck, and we offer straightforward pricing with no hidden fees - important when a family is managing a PCS move under time pressure. Volume rekeying for property managers handling multiple units between military tenants is also available; call to discuss scheduling.
Can you handle access control for border-trade warehouses and logistics facilities near the port of entry?
El Paso is a major cross-border logistics corridor. Warehouse square footage in the area grew roughly 40 percent over the past several years driven by nearshoring and USMCA trade flows. We install and service card-reader access control, keypad entry, biometric readers, and master key systems for multi-building logistics campuses. For facilities with around-the-clock operations - freight forwarding, customs brokerage, manufacturing support - we provide 24/7 commercial emergency service. A facility lockout at 3 a.m. during a cargo transfer cannot wait until morning. We stock commercial-grade hardware on the truck and can quote on-site for larger installations. Texas license License #B19847.
How does El Paso's desert heat affect locks and garage doors, and how do you account for it?
El Paso's high-desert climate creates hardware failures that differ from humid Texas metros. Sustained temperatures above 100 degrees Fahrenheit, UV index at the high end for Texas, and dust-storm activity (sand infiltrates lock cylinders through keyways, jamming pins) all accelerate wear. We carry UV-resistant door seals, sealed-cylinder locks with rubber gaskets that block dust when the key is not inserted, and high-cycle torsion springs rated for extreme thermal range. Metal expansion and contraction between daytime highs and cold winter nights can cause deadbolt misalignment and garage door track binding - we use adjustable strike plates and track hardware with wider tolerance to compensate. If your lock is stiff or your garage door is dragging in El Paso summers, the climate is the most likely cause. We diagnose and fix it the same day.
Do you serve both Westside (Coronado, Kern Place) and East El Paso (Vista Hills, Cielo Vista)?
Yes - we cover the full El Paso metro including the geographic split created by the Franklin Mountains. West El Paso neighborhoods (Coronado, Kern Place, Mesa Hills, Upper Valley) are established residential areas where we frequently service older homes needing lock modernization, deadbolt upgrades, and garage door spring replacement. East El Paso (Vista Hills, Cielo Vista, Northeast) is where most of the new residential construction and Fort Bliss-adjacent housing sits - common calls there are smart lock installation for new builds, builder-grade lock upgrades, and PCS rekeying. Response time to Central and West El Paso: 20-30 minutes. East and Northeast: 25-35 minutes. We dispatch from the nearest technician, not a single fixed location.
Is coverage in El Paso for emergency residential lockouts, or is this primarily for commercial and scheduled projects?
Both - though we want to be straightforward about distance. El Paso is approximately 575 miles from our Austin hub. For true residential emergencies in El Paso, we dispatch the nearest available technician and provide a real ETA. Coverage is genuine but the response window is longer than in the Austin or San Antonio metro where we have the densest crew. Where El Paso service is strongest: commercial accounts, scheduled rekeying projects (such as military PCS turnovers), access control installations, and facilities requiring planned security work. If you are a property manager, business owner, or facilities director in El Paso, we are an excellent fit. For single-family residential emergencies, we serve El Paso and will be honest with you about timing when you call. Texas license License #B19847.
Do you rekey multiple units for El Paso property managers and apartment complexes?
Yes - batch rekeying between tenants is a significant part of our El Paso work. Military housing turnover, UTEP-area student rentals, and the general rental market all generate multi-unit rekeying demand. We can service multiple units in a single visit and route technicians to minimize your wait between units. Volume pricing is available for landlords with 5 or more units. All rekeying work includes new keys cut on-site, a function test on every lock, and documentation for your records. We invoice by email and accept commercial purchase orders. Call to schedule - we build routes that make efficient use of travel time from our nearest technician.
What about the UTEP area and Central El Paso for student housing rekeying?
UTEP student housing generates seasonal rekeying demand with clear peaks: late August (fall move-in), December through January (winter break / spring tenant changes), and May through June (graduation and summer sublease). Central El Paso and the neighborhoods surrounding UTEP get a response time of 20-30 minutes. We offer transparent, flat-rate pricing - no hidden fees for after-hours calls in the UTEP area. Property managers handling multiple student-housing units get volume pricing and priority scheduling during peak turnover weeks. For students locked out during finals week or after a key is lost, we dispatch immediately and give you a real ETA on arrival.
LOCAL OFFICE
El Paso Office
1221 N Cotton St 1B El Paso, TX 79902 Call (915) 213-5260Local El Paso number. Dispatches technicians across the El Paso metro, Fort Bliss area, and West Texas. License #B19847.
El Paso's Locksmith and Garage Door Crew
Commercial project, property rekey, or emergency lockout? We pick up every call.
Call Now: (915) 213-5260Licensed & Insured · License #B19847 · Average 30-min arrival
El Paso metro service area
From Kern Place and Coronado on the Westside to Patriot Place and Vista Hills in Northeast El Paso - if you are in the El Paso metro, we cover your address.
El Paso jobs
From the field in El Paso
Real locksmith and garage door work in El Paso neighborhoods. No stock photos.