- Texas License #B19847
- Google Rating 4.9 / 5
- Family Owned Since 2010
- Texas Cities 36
- Dispatch 24/7 Statewide
- Licensed Bonded, Insured
WHO WE SERVE
-
Warehouse or Office Campus
Slide and swing operators built for continuous commercial duty. See the brands we service most.
-
Apartment Complex
Property-manager framing, same-day dispatch, documentation for the maintenance file.
-
HOA or Gated Community
Board-ready service: duty-to-maintain, vendor documentation, quarterly contracts.
-
Parking Facility or Barrier Arm
Barrier arm repair and replacement for parking garages and gated lots.
HOW COMMERCIAL GATE SERVICE WORKS
-
Call or Request Service
Tell us the property, the gate, and what it's doing: stuck, dead, or ready for a new install or maintenance contract.
-
Commercial Technician Dispatched
Statewide dispatch with facility-scale parts already on the vehicle for the brands we service most.
-
On-Site Assessment and Written Quote
Full operator cycle test and a written quote before work begins. Code-compliance issues are flagged at no charge.
-
Work Completed, Documented
Repair or install finished with documentation and an invoice ready for accounts payable.
COMMERCIAL DUTY CYCLES ARE DIFFERENT
An Apartment Entry Gate Can Cycle Hundreds of Times a Day
A home driveway gate cycles a handful of times a day. A commercial or apartment entry gate cycles hundreds of times between residents, employees, deliveries, and visitors. That difference in duty cycle is why commercial operators hit their mechanical limits in 7 to 10 years rather than the 10 to 15 years typical of residential use, even on hardware built for continuous duty, and why manufacturers spec more frequent service at these cycle counts, up to a quarterly cadence.
Which UL 325 class applies also changes with the property. The standard defines four usage classes by property type. The class drives which operator is appropriate for the site and, for slide and vertical lift units in Classes I and II, a maximum travel speed. Entrapment protection itself is set by gate type, not by class: every class requires two independent, monitored means at each entrapment zone.
| UL 325 Class | Property Type | Example |
|---|---|---|
| Class I | Residence, 1 to 4 family units | Home driveway gate |
| Class II | Commercial or multi-family, general public | Apartment complex, gated community, retail |
| Class III | Industrial, not accessible to the public | Factory, warehouse loading dock |
| Class IV | Guarded, restricted access | Airport security area, guarded facility |
7 to 10 Years
Typical commercial-duty gate operator lifespan
Class II
UL 325 usage class for commercial and multi-family properties
Pros On Call, 6901 N Lamar Blvd Ste 137, Austin, TX 78752. Texas DPS License #B19847. Regulated by the Texas Department of Public Safety.
OPERATOR BRANDS WE SERVICE MOST
DoorKing and Commercial Operator Service
DoorKing (DKS), established in 1948 and headquartered in Inglewood, California, is one of the leading US manufacturers of telephone entry systems, vehicular gate operators, parking and traffic control products, and access control systems. It is a brand facility and property managers already recognize by name, and it is one of the three operator lines our technicians see most often on Texas commercial and industrial gates.
For slide gates, DoorKing's 9150 is built for commercial and industrial duty, with self-adjusting limits and a fail-safe design that holds up under continuous cycling, distinct from the 9050 residential slide operator built for a lighter home duty cycle. LiftMaster's commercial line covers the other configuration we service constantly. The CSW24UL is a 24VDC high-traffic swing operator with battery backup and myQ smartphone connectivity, and the SL3000UL is a continuous-duty slide operator on a heavy-duty gear-driven transmission. myQ is LiftMaster's connectivity platform, giving a facilities team secure phone-based monitoring and control of the gate rather than a fob alone. Model capacities, error codes, and reset procedures live on our LiftMaster gate repair page.
The third line we service regularly is Viking Access. Its slide operators run on DC motors built for a 100 percent duty cycle, with digital limits and an onboard LCD on the VFlex control board for on-site diagnostics, in sizes from the L-3, rated to 1,600 pounds, up to the H10, a true 1 HP motor rated for gates up to 2,200 pounds, the size class that fits a heavier industrial slide gate.
- DoorKing 9150: commercial and industrial slide, self-adjusting limits, fail-safe design
- LiftMaster CSW24UL and SL3000UL: high-traffic swing and continuous-duty slide, myQ connected
- Viking Access L-3 and H10: 100 percent duty-cycle DC motors with onboard diagnostics
One boundary worth naming directly: DoorKing is also a major telephone entry and access control brand, and we service that hardware too, but that scope lives on our access control pages, not here. This page and its pricing cover the operator itself: the motor, gears, boards, and sensors that move the gate. See our intercom and telephone entry systems page for keypad, call box, and directory hardware.
PARKING AND ACCESS CONTROL
Barrier Arm and Parking Gate Repair
Parking barrier arms, the horizontal pivoting arms common at parking garages, gated lots, and secondary vehicle entries, are a standard part of our commercial gate work, not a separate service line. The two failure modes we see most are impact damage, a vehicle clipping the arm or its housing, and worn gear boxes from the arm's own duty cycle, which shows up as a slow, grinding, or incomplete raise. Both are usually a repair rather than a full unit swap, and we carry common barrier-arm parts on the van so a facility or parking operator gets the lane open again the same visit.
Barrier arms are not only a warehouse or parking-garage fixture. HOA and gated communities sometimes run a barrier arm at a secondary or visitor entrance alongside a swing or slide gate at the primary entrance. See HOA and Gated Community Gate Service below for that context.
FACILITY AND SECURITY PROJECTS
Industrial and High-Cycle Gate Operators
Industrial and high-cycle gate operators sit in a different UL 325 category than a standard commercial installation. Class III covers an industrial location or building, a factory or loading dock area not accessible to or intended to serve the general public. Class IV covers a guarded industrial location, an airport security area or other restricted-access site where unauthorized entry is prevented by supervision from security personnel rather than the operator alone.
These installations are typically part of a facilities RFP or a security upgrade project rather than a same-day service call, and pricing depends heavily on the site: gate weight, power availability, integration with an existing access-control or guard-post system, and lead time on industrial-duty hardware. If your facility is scoping a Class III or Class IV gate operator project, request a quote below and we will walk the site with you before pricing anything.
BOARD-RUN PROPERTIES
HOA and Gated Community Gate Service
HOA and gated-community entrance gates are a distinct segment from an apartment complex, even though both are UL 325 Class II installations. An apartment gate answers to a single property management company. An HOA or gated-community gate answers to a resident board, with duty-to-maintain and vendor-documentation questions a board has to sign off on, and quarterly maintenance-contract decisions that get discussed at a board meeting rather than approved by one manager.
We built a full board-ready page for that audience, covering the HOA approval process, vendor documentation, and board-specific questions. See HOA and Gated Community Gate Service for the complete page.
APARTMENT, HOA, OR WAREHOUSE: WHAT'S DIFFERENT?
| Factor | Apartment Complex | HOA / Gated Community | Warehouse / Office |
|---|---|---|---|
| Buyer | Property management company | Resident board | Facilities or operations manager |
| Typical contract | Per-property maintenance contract | Board-approved annual contract | One-time repair or RFP-based install |
| Typical operator class | UL 325 Class II | UL 325 Class II | UL 325 Class II to IV |
| Billing pattern | Invoiced to management company | Invoiced to HOA, board-approved | Purchase order or invoiced to facility |
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
-
I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
Read more on Google -
This guy come and help me at the last moment and be very professional and fair price
Read more on Google -
Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
Read more on Google -
Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!
Read more on Google -
It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
Read more on Google -
Great service Ermi took less than 2 minutes. Thank you so much!
Read more on Google -
Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
Read more on Google -
I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
Read more on Google -
Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
Read more on Google -
Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
Read more on Google -
I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
Read more on Google -
Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!
Read more on Google -
Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
Read more on Google -
Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
Read more on Google -
Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
Read more on Google -
Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!
Read more on Google -
Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job
Read more on Google -
The locksmith was quick and very efficient, got me back on the road on no time!
Read more on Google -
He was very fast, was able to make me a key and a spare when I was stranded
Read more on Google
THE RECURRING-REVENUE ANCHOR
Commercial Gate Maintenance Contracts
A commercial or apartment gate cycling hundreds of times a day does not fail all at once. It fails one sensor, one limit switch, one loop detector at a time, and each of those faults is either caught on a scheduled visit or discovered when a resident or driver is stuck at the gate. A maintenance contract puts a technician on-site on a schedule, quarterly at the cycle counts common in apartment and HOA properties, catching the fault before it becomes a stuck gate, a liability question, or a full operator replacement.
A single visit covers the checklist from the FAQ below: lubrication, sensor testing, force and limit verification, battery load test, loop detector check, and a visual inspection for the frame and post issues Texas clay-soil movement causes over a season. Contracts typically bundle consumables (lubricant, fuses, batteries) into the annual rate and bill anything beyond routine wear, like a motor or board replacement, at standard rates. For a facilities budget managing more than one gate, or more than one property, a contract is the predictable line item instead of a string of unplanned service calls.
Commercial Gate Pricing
Prices below are estimates. Final cost is confirmed on-site after inspection.
- Gate Service Call / Diagnostic Fee From $250 / per visit, commercial
Diagnostic visit to identify the cause of a gate or opener problem at a commercial or apartment property.
Estimate - Commercial Gate Operator Installation From $2,500 / starting from
Install a continuous-duty commercial gate operator.
Estimate - Commercial Gate Maintenance Visit From $150 / per gate per visit
Single preventive maintenance visit for a commercial, apartment, or HOA gate.
Estimate - Commercial Gate Maintenance Contract From $600 / per gate per year
Annual preventive maintenance contract for a commercial, apartment, or HOA gate.
Estimate
Cancellation: $49 fee if a technician is dispatched and arrives on-site. Out-of-area: $50 surcharge for job sites 30+ miles from our shop. Sales tax: 8.25% applies to most services (excludes vehicle lockouts).
Prices effective 2026. Final pricing confirmed on-site after inspection.
FREQUENTLY ASKED QUESTIONS
Do commercial and apartment gates need more maintenance than home gates?
Yes, and the reason is duty cycle, not build quality. A commercial or apartment gate can cycle hundreds of times a day between residents, employees, deliveries, and visitors, while a home driveway gate cycles a handful of times. That difference means a commercial-grade operator reaches its mechanical limits in 7 to 10 years, materially faster than the 10 to 15 year figure typical of residential use, even on hardware built for continuous duty. Manufacturers spec more frequent service at these cycle counts, up to a quarterly cadence, which is the basis for the maintenance contracts most commercial and apartment properties run instead of waiting for a breakdown.
What does gate maintenance actually include?
A proper commercial visit covers the full operator, not just an oil can. That means lubricating chains, gears, and rollers, tightening hardware that vibrates loose from cycling, testing every photo eye and edge sensor for alignment and function, verifying force and limit settings against UL 325 entrapment-protection requirements, load-testing the backup battery so a power outage does not strand the gate, checking vehicle loop detectors for insulation faults, and inspecting posts, hinges, and welds for the rust or clay-soil-driven sag that throws a gate out of alignment between visits. Every external entrapment sensor also gets its monitoring function confirmed, since UL 325 requires the operator to verify each device on every open and close cycle.
Why is gate repair so expensive?
It is honestly a combination of three trades on one job: welding and structural work, electrical wiring, and electronics diagnostics, often on the same visit. Parts are brand-specific too. A LiftMaster or DoorKing control board is not interchangeable with a generic part, and heavy commercial panels need two technicians or lift equipment to move safely. The real cost driver is deferral. A $150 photo-eye cleaning ignored for a season can become a $900 motor replacement once the operator has been fighting a false obstruction signal for months. That gap is exactly why a maintenance contract pencils out for commercial and HOA properties running gates on a heavy duty cycle.
How much does a commercial gate maintenance contract cost?
A single preventive maintenance visit runs $150 to $400 per gate. An annual contract runs $600 to $2,000 per gate per year and typically bundles consumables like lubricant, fuses, and batteries, with additional repair work billed at standard rates. For a facilities budget managing multiple gates across one or more properties, a contract is usually the better economics than repeated one-time service calls once gates are cycling hundreds of times daily. See the pricing table below for the diagnostic fee and installation figures alongside these contract bands.
Do you service commercial and industrial properties outside Austin?
Yes. From our Central Austin dispatch we cover the business-park corridor through Pflugerville, Round Rock, Cedar Park, and Georgetown, and we run statewide dispatch across all 36 Texas cities we serve, including Dallas, Houston, San Antonio, El Paso, and McAllen. Call (888) 601-6005 and we confirm your facility's location and coordinate directly with your property or facilities team.
How fast does a landlord or property owner have to fix a broken security gate in Texas?
Texas law generally expects a property owner or management company to make a repair within a reasonable time once they are on notice of the problem, under the same duty-to-maintain principle that governs other property conditions. What counts as reasonable is fact-specific, but attorneys who handle these matters commonly point property managers toward the same practical standard: repair a broken security gate within the same week it is reported, and keep a paper trail of work orders, invoices, and photos showing the timeline. This is a general description of how these situations are typically handled, not legal advice for your specific property; consult your own counsel or insurer for a specific liability question.
Should a gate company be insured, and what should I ask for?
Yes, and for a commercial or multi-property account this is worth confirming before the first visit, not after an incident. Ask for a current certificate of general liability insurance naming your property or management company, and proof of workers compensation coverage for the crew performing the work. Pros On Call carries both and provides a certificate of insurance on request, alongside our Texas DPS license, #B19847, which we present as our security-services credential on every commercial account.
Request commercial gate service
Apartment, HOA, and commercial gate repair, installation, and maintenance contracts. We coordinate directly with management.
(888) 601-6005Gate Down at Your Facility? We Coordinate With Your Team.
Texas-licensed technicians, License #B19847, statewide across all 36 Texas cities. Call now.
Call Now: (888) 601-6005Licensed & Insured · License #B19847 · 24/7 Statewide Dispatch
RELATED GATE SERVICES
-
Apartment Gate Repair
Same-day dispatch for property managers, documentation for the maintenance file.
Learn More About Apartment Gate Repair -
HOA and Community Gate Service
Board-ready gate service for gated communities: duty-to-maintain and vendor documentation.
Learn More About HOA and Community Gate Service -
Sliding Gate Repair
Chain derailment, track debris, and roller wear, the dominant commercial gate mechanism.
Learn More About Sliding Gate Repair -
Gate Opener Repair
General gate opener repair for every brand. Motor, board, sensor, and gear work, statewide.
Learn More About Gate Opener Repair