APARTMENT GATE SERVICE

Apartment Gate Repair for Texas Property Managers.

Texas-licensed technicians, License #B19847, statewide across 36 Texas cities. Documented service, COI provided on request.

License #B19847 · Family owned since 2010

Chain link commercial gate latch hardware serviced by Pros On Call in Texas, representative of the entry hardware serviced at apartment properties.
Licensed License #B19847
24/7 Dispatch
Property Manager Friendly
4.9 Stars on Google

WHAT WE FIX AT YOUR PROPERTY

  • Gate Stuck Open

    A real security exposure for the property. Most operators default open on a fault; a faulted sensor is the usual cause.

  • Gate Stuck Closed

    Residents blocked from entry. Same-day dispatch, coordinated directly with your leasing office.

  • High-Cycle Motor and Board Wear

    Hundreds of cycles a day wears motors and boards years faster than a home gate.

  • Loop Detector and Photo Eye Faults

    The most common cause of a gate that will not close, or that opens for the wrong vehicle.

HOW APARTMENT GATE SERVICE WORKS

  1. Call or Submit a Work Order

    Tell us the property and what the gate is doing. We route the right parts before dispatch.

  2. Technician Dispatched

    Coordinates directly with your leasing office or management company on arrival and access.

  3. On-Site Diagnosis and Quote

    Full operator cycle test and a written quote before any work begins.

  4. Work Completed, Documented

    Repair finished with documentation ready for your property's maintenance file.

WHY APARTMENT GATES FAIL FASTER THAN HOME GATES

A Property Gate Cycles Hundreds of Times a Day. A Home Gate Cycles a Handful.

An apartment entry gate, from a dense corridor like The Domain in North Austin to a smaller Round Rock property, can cycle hundreds of times a day between residents, visitors, and deliveries. A home driveway gate cycles a handful of times. That difference in duty cycle means a commercial-grade operator at an apartment property hits its mechanical limits in 7 to 10 years, materially faster than the 10 to 15 year residential figure, even on hardware built for continuous duty.

The compounding problem is what happens between service calls. When a gate faults and starts sticking open, property managers often deliberately latch it open rather than risk the operator striking a resident's car mid-cycle. That is the right immediate call, but it leaves the property's access control gap open until the underlying photo eye, loop detector, or limit switch is actually repaired, which is exactly why a maintenance contract catches these faults on a schedule instead of waiting for a resident complaint. Apartment complexes are UL 325 Class II operators by definition, the class covering multi-family housing of five or more units, and Class II carries the same monitored entrapment-protection requirements as any commercial installation.

  • 7 to 10 years typical operator life at apartment cycle counts, versus 10 to 15 at a home
  • Latching a faulting gate open avoids vehicle strikes but leaves the access gap open
  • UL 325 Class II: the operator class covering multi-family housing of five or more units
UL 325 GATE OPERATOR CLASSES CLASS I RESIDENTIAL 1-4 FAMILY RESIDENCE DRIVEWAYS ENTRAPMENT PROTECTION 2 INDEPENDENT MEANS PER ENTRAPMENT ZONE EXTERNAL SENSORS MONITORED CLASS II COMMERCIAL RETAIL, SELF-STORAGE, PUBLIC ACCESS LOTS ENTRAPMENT PROTECTION 2 INDEPENDENT MEANS PER ENTRAPMENT ZONE EXTERNAL SENSORS MONITORED CLASS III INDUSTRIAL FACTORIES, WAREHOUSES, LOADING DOCKS ENTRAPMENT PROTECTION 2 INDEPENDENT MEANS PER ENTRAPMENT ZONE EXTERNAL SENSORS MONITORED CLASS IV RESTRICTED ACCESS PRISONS, AIRPORTS, GUARDED SITES ENTRAPMENT PROTECTION 2 INDEPENDENT MEANS PER ENTRAPMENT ZONE EXTERNAL SENSORS MONITORED

7 to 10 Years

Typical apartment-duty gate operator lifespan

Quarterly

Recommended service cadence at apartment cycle counts

Pros On Call, 6901 N Lamar Blvd Ste 137, Austin, TX 78752. Texas DPS License #B19847. Regulated by the Texas Department of Public Safety.

ONE-TIME REPAIR OR A MAINTENANCE CONTRACT?

Factor One-Time Repair Maintenance Contract
Typical cost $130 to $1,500 per repair $600 to $2,000 per gate, per year
Response priority Standard dispatch queue Priority scheduling
Documentation for liability files Invoice on request Standing maintenance record
Best fit Occasional issues Chronic complaints or high-cycle gates

WHAT OUR CUSTOMERS SAY

This guy was able to change the locks to my work van after an employee disappeared on me taking the copies. The technician Miguel was very flexible with my schedule and was able to meet me after my normal business hours. Thanks to Pros on call I now have peace of mind.

Google Review

24/7 ON CALL

Property gate down? 24/7 statewide dispatch, all 36 Texas cities.

Apartment Gate Repair Pricing

Prices below are estimates. Final cost is confirmed on-site after inspection.

  • Gate Service Call / Diagnostic Fee From $250 / per visit, commercial

    Diagnostic visit to identify the cause of a gate or opener problem at a commercial or apartment property.

    Estimate
  • Gate Opener Repair (Labor and Parts) From $130

    Diagnose and repair a gate opener issue covering motor, board, sensor, or gear work.

    Estimate
  • Commercial Gate Maintenance Visit From $150 / per gate per visit

    Single preventive maintenance visit for a commercial, apartment, or HOA gate.

    Estimate
  • Commercial Gate Maintenance Contract From $600 / per gate per year

    Annual preventive maintenance contract for a commercial, apartment, or HOA gate.

    Estimate

Cancellation: $49 fee if a technician is dispatched and arrives on-site. Out-of-area: $50 surcharge for job sites 30+ miles from our shop. Sales tax: 8.25% applies to most services (excludes vehicle lockouts).

Prices effective 2026. Final pricing confirmed on-site after inspection.

FREQUENTLY ASKED QUESTIONS

Why is our apartment gate always stuck open?

Many gate operators are configured to fail toward an open, accessible state on a power loss or a monitored-sensor fault, so people are not locked in. Whether yours does depends on how the operator's power-fail setting was configured at installation. The two most common triggers are a faulted photo eye reading a false obstruction or a stuck vehicle loop detector holding the open command. It is also common for a property to deliberately latch a faulting gate open rather than risk it striking a resident's car, which fixes the immediate liability but leaves the security gap open until the underlying fault is repaired.


Why does our apartment gate hesitate or stop partway through its cycle?

On a high-cycle commercial operator, cycling hundreds of times a day versus a handful at a home, limit switches and force settings drift out of adjustment faster than on a residential gate. A gate that stops at the same spot every cycle almost always means a limit-switch or force-setting service call, not a full motor failure. Forcing a gate that is reversing at a consistent point burns out the motor faster, since the operator is fighting a mechanical bind rather than a random obstruction.


What does it cost to put my apartment property's gate on a maintenance contract?

A single preventive maintenance visit runs $150 to $400 per gate. An annual contract runs $600 to $2,000 per gate per year, and typically includes consumables like lubricant, fuses, and batteries, with additional repair work billed at standard rates. For a single-property decision this is usually the better economics than repeated one-time service calls once a gate is cycling hundreds of times daily; see our full commercial maintenance contract pricing on the commercial gate page for the facilities-budget view across multiple sites.

See commercial maintenance contract pricing

Do you service apartment properties outside The Domain in North Austin?

Yes. The Domain corridor in North Austin is one of the densest apartment markets we service, and we cover Round Rock, Pflugerville, Cedar Park, and Austin broadly, alongside statewide dispatch across all 36 Texas cities we serve. Call (888) 601-6005 and we confirm your property's area and coordinate directly with your leasing office or management company.


Who is responsible when an apartment complex gate is broken?

The property owner or management company is generally responsible for maintaining a functioning entry gate once they are on notice of the problem, and for making the repair within a reasonable time. This is a general statement of how these situations are typically handled, not legal advice for your specific property or lease; a property manager with a specific liability question should consult the property's own counsel or insurer.


Can a broken gate make an apartment complex liable if something happens?

It can, under a negligent-security theory when an incident occurs on the property and the gate was known to be broken and left unrepaired. Attorneys who handle these cases generally point to the same practical takeaway for property managers: repair a broken gate the same week it is reported, and keep a paper trail (work orders, invoices, and photos) showing the repair timeline. This is a general description of how courts have approached these cases, not legal advice for your specific situation.


What insurance documentation should I keep on file for our gate vendor?

Request and keep a current certificate of general liability insurance on file, one that names your property and shows coverage active on the work date, plus proof of workers' compensation coverage for the crew performing the work. This is the standard due-diligence documentation a property's insurer or ownership group will ask for during an audit or after an incident. COI provided on request.


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Apartment, HOA, and commercial gate repair, installation, and maintenance contracts. We coordinate directly with management.

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Gate Down at Your Property? We Coordinate With Management.

Texas-licensed technicians, License #B19847, statewide across all 36 Texas cities. Call now.

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