ON CALL · DALLAS METRO
TX B19847

Big D's neighborhood locksmith & garage-door crew.

Texas-licensed License #B19847. Family owned since 2010. From Uptown high-rises to Oak Cliff bungalows, Deep Ellum to the Frisco corridor. We cover DFW 24 hours a day.

SERVICES IN DALLAS

Locksmith Services

Emergency lockouts, rekeying, lock installation, and master key systems for Dallas homes, offices, and high-rise towers.

Learn More About Locksmith Services

Garage Door Services

Spring replacement, opener repair, track alignment, and new door installation for Dallas homeowners across DFW.

Learn More About Garage Door Services

Access Control

Card readers, keypad entry, smart locks, and mobile credentials for Dallas offices, corporate campuses, and apartment complexes.

Learn More About Access Control

Door Services

Entry door installation, frame repair, weather sealing, and security door upgrades across the Dallas metro.

Learn More About Door Services

HOW IT WORKS

Four steps. Zero guessing.

Every Dallas job - lockout, rekey, spring replacement, or access control install - follows the same clear process. No surprises. No LBJ Freeway excuses.

Call or Request

Call (469) 249-0802 or submit a request. We answer 24 hours a day, 7 days a week, including holidays and ice storm nights.

We Dispatch

The nearest Dallas technician routes to you. You get a real ETA. Not a window. If LBJ Freeway is backed up, we tell you.

We Work

Licensed technician License #B19847 arrives, assesses, quotes, and starts only after your approval.

Done. Locked. Secure.

Hardware tested before we leave. We clean up. Follow-up questions answered at no charge.

WHY DALLAS KNOWS US

Ice storms. Clay soil. High-rises. Corporate rekeying.

Fifteen years in DFW means we know exactly what North Texas climate and commercial work require - and we carry the stock to handle it on the first visit.

Pros On Call Ford F-150 service truck in a Dallas parking garage, locksmith vehicle serving Dallas and Frisco
Dallas fleet. License #B19847. Since 2010.

Winter ice storms and extreme temperature swings

Dallas averages one to two ice storms per winter, with temperatures swinging from 110-degree July highs to sub-zero overnight lows. That thermal range cracks lock cylinders, warps door frames, and snaps garage door torsion springs with no warning. We stock high-cycle springs rated for North Texas conditions and carry de-icing equipment on every truck. Our standard rate applies during ice storms - no surcharge.

High-rise and corporate access control

Dallas has more than 85 buildings over 300 feet and hosts Fortune 500 headquarters along the Woodall Rodgers and Dallas North Tollway corridors. Corporate employee turnover creates a steady demand for after-hours rekeying, master key system audits, and access control credential resets. We handle commercial buildings without disrupting business hours and document all work for HR compliance.

Clay soil and door frame movement

North Texas expansive clay soil shifts with moisture and heat, pulling door frames out of square. Strike plates stop aligning. Deadbolts bind. Garage door tracks tilt. This is not a lock problem - it is a frame problem - and most chain locksmiths miss the root cause. We diagnose the frame movement and adjust hardware to match, rather than forcing a lock to close against a warped strike.

Deep Ellum and nightlife venue security

Deep Ellum's 100-plus bars, music venues, and restaurants require commercial-grade deadbolts, panic hardware that meets fire code for venues over 50 capacity, and rapid rekeying after employee terminations. We service Deep Ellum, Lower Greenville, and Knox-Henderson venues around their operating hours, including pre-opening mornings and post-close nights. We carry restricted keyway blanks that cannot be duplicated at a hardware store.

Response times by Dallas zone

20-28 min
Dallas Core

Downtown, Uptown, Oak Lawn, Knox-Henderson, Deep Ellum, Cedars, Bishop Arts, M Streets

28-40 min
Inner Suburbs

Highland Park, University Park, East Dallas, Lake Highlands, Oak Cliff, Preston Hollow, Addison

35-50 min
Outer DFW

Frisco, Plano, Richardson, Garland, Mesquite, Irving (traffic dependent on I-635, US-75, and I-30)

All times are median estimates. LBJ Freeway (I-635) and Central Expressway (US-75) during peak hours (6:30-9:30 a.m. and 3:30-7:30 p.m.) can add 10-20 minutes for cross-town calls. We route around congestion and give you a real ETA when you call.

Dallas neighborhoods we serve

In & around Dallas

Median response: approx 28 min - DFW core

  • Downtown Dallas
  • Uptown
  • Oak Lawn
  • Highland Park
  • University Park
  • Deep Ellum
  • Bishop Arts District
  • Knox-Henderson
  • Oak Cliff
  • Lakewood
  • M Streets
  • East Dallas
  • Lake Highlands
  • Preston Hollow
  • North Dallas
  • Frisco Corridor
  • Addison
  • Richardson
  • Garland
  • Mesquite
  • Pros On Call van interior with LED lighting and key blanks showing professional mobile locksmith setup
  • Alarm Lock electronic keypad and lever handle on white commercial door at pharmacy, Dallas commercial locksmith work by Pros On Call

"Called at midnight after locking myself out near Uptown. Tech arrived in under 25 minutes. License on the truck, flat rate quoted before he started, done in 15 minutes. Exactly what you want when you are stressed."

Marcus T. Uptown Dallas · Emergency Lockout

Customers, on the work

Texas reviews.

Five-star work, in the customers' own words. No edits, no filters.

4.9 average across 1,409 reviews on our Texas Google profiles
  • I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!

    Read more on Google

    Joe

    a month ago

  • Josh was very kind and helpful and came quick ! def recommend for anyone in the kyle area that needs emergency service ! he was great !

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    Kahlen B.

    4 months ago

  • Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!

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    Samantha C.

    4 months ago

  • Alex had great service he was understandable about my situation it took a few hours but in the end he was able to make a copy and make it work. I thanked him for what he did and he was incredibly patient and nice . I will definitely use his services again if needed in the future thank you. Andrew .

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    guest1000

    8 months ago

  • It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.

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    Alex B.

    2 months ago

  • fast and reliable service from Ermi was able to get me back inside my home super fast

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    Miguel M.

    7 months ago

  • Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !

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    Hector O.

    8 months ago

  • I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.

    Read more on Google

    Kim V.

    9 months ago

  • Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10

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    Shyla R.

    9 months ago

  • Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯

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    Rolando R.

    9 months ago

  • I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!

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    G S

    a week ago

  • Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.

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    Ssk W.

    a month ago

  • Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!

    Read more on Google

    mark V.

    2 months ago

  • Highly recommend working with Joshua! I called around and spoke with several locksmiths before deciding, and what stood out here was the combination of clear communication and professionalism from start to finish! Joshua showed up in a branded company vehicle with a fully set up mobile workstation (pic included), walked me through exactly what would be done, and even took the time to explain how the key works and how to replace the battery myself in the future on my Toyota. The work itself was quick and smooth! Both keys were tested in front of me (locks and ignition), and everything worked perfectly. They even replaced the battery in my original key at no charge and provided an extra battery. Great experience from start to finish — would absolutely use them again.

    Read more on Google

    Christian

    3 months ago

  • Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive

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    Frank K.

    2 months ago

  • This guy was able to change the locks to my work van after an employee disappeared on me taking the copies. The technician Miguel was very flexible with my schedule and was able to meet me after my normal business hours. Thanks to Pros on call I now have peace of mind

    Read more on Google

    Mike

    in the last week

24/7 ON CALL

Stuck? Don't wait. Median Central Texas response: 14 minutes.

DALLAS SERVICE QUESTIONS

Common questions about Dallas service

How quickly can you reach me in Uptown or Downtown Dallas?

Uptown and Downtown Dallas are our fastest-response zones in the DFW metro. Median arrival for Uptown, Oak Lawn, and the central business district is approximately 20-25 minutes. Deep Ellum, Knox-Henderson, and the M Streets fall into a similar range. For addresses further out, including Richardson, Garland, or Mesquite on US-75 or I-635, expect 35-45 minutes depending on traffic. We dispatch from whichever technician is closest, not from a single fixed location. You get a real ETA when you call. Texas license License #B19847.

My lock froze during an ice storm in Highland Park - can you fix it without breaking it?

Yes. Dallas averages one to two ice storms per winter, and frozen locks are one of our most common cold-weather calls. The record low of minus 2 degrees Fahrenheit turns moisture in lock cylinders into ice that can crack the mechanism if forced. We use specialized de-icing tools and controlled heat application - not hot water, which can warp the cylinder. We carry the equipment on the truck and do not charge a premium for ice-storm calls. Prevention: a light application of graphite powder into the cylinder before a forecasted freeze prevents most ice buildup. We offer pre-storm lock service in October and November for Dallas businesses and homeowners in Highland Park, Preston Hollow, and Lake Highlands.

Do you work on historic homes in Oak Cliff and the M Streets?

Yes - Oak Cliff properties built between 1890 and 1935 frequently have original mortise locks and rim latches that most locksmith companies will not touch. We repair, rekey, and upgrade mortise hardware without destroying the door or the character of the original hardware. The Bishop Arts District and South Oak Cliff Victorian bungalows require the same approach: source period-compatible replacements when the original cannot be saved, add a modern deadbolt without compromising the door's historic profile. Security upgrades go in without altering the door's original character. License License #B19847.

Can you handle high-rise building access control in Downtown Dallas?

Yes. Dallas has more than 85 buildings over 300 feet, concentrated along the Woodall Rodgers corridor and Uptown. We install and service card-reader systems, FOB programming for parking and elevator access, mobile credential platforms, and master key systems designed for multi-tenant commercial towers. We understand building management protocols and coordinate with property managers to work during off-hours to avoid business disruption. We are licensed and insured for commercial work. Call to discuss your building's specific security architecture.

My garage door spring failed in the Frisco or Plano corridor - same day?

Yes. Garage door spring failures in the Frisco and Plano tech corridor are same-day jobs. North Texas clay soil and the extreme temperature swings from winter ice storms to 110-degree summers stress torsion springs. Springs that survive a February freeze often fail in the heat of June with no warning. We carry springs for all major door manufacturers on the truck. Median response to addresses along the Dallas North Tollway and Preston Road from Frisco to Plano is under 35 minutes outside peak traffic hours on I-635. You get a firm quote before we touch the door. Texas license License #B19847.

What about late-night lockouts after Deep Ellum or Bishop Arts?

On call 24 hours a day, 365 days a year - including 2 a.m. after Deep Ellum shows or Bishop Arts restaurants close. No surge pricing for late-night or weekend calls. Our standard rate applies at 2 p.m. or 2 a.m. Common late-night scenario: Lyft home, keys left at the venue, roommate asleep. We dispatch immediately and provide an ETA. Deep Ellum, the Cedars, and Knox-Henderson are all fast-response zones.

Can you rekey commercial properties along the US-75 corridor in Richardson or Garland?

Yes. The US-75 Central Expressway corridor from downtown through Richardson into Garland carries one of the densest concentrations of corporate parks and mid-size commercial tenants in Texas. We handle batch rekeying for offices, retail strip centers, and warehouse facilities - multiple suites in a single visit. Volume pricing for landlords with five or more units. All rekeying work includes new keys, a function test, and documentation for your records. We invoice by email and accept commercial purchase orders. Evening and weekend scheduling available to avoid business-hours disruption.

Dallas's 24/7 Locksmith and Garage Door Crew

Locked out right now? Spring broken? We pick up every call, every night.

Call Now: (469) 249-0802

National: (888) 601-6005

Licensed & Insured · License #B19847 · Average 30-min arrival

Dallas metro service area

From Uptown and Deep Ellum in the core to Frisco, Plano, Richardson, and Mesquite. If you are in the Dallas metro, we cover your address.

24/7 Texas dispatch

Busy? We call you back.

Drop your number and a licensed Texas tech calls you back, usually within minutes during business hours.

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Prefer to dial? (469) 249-0802