Katy Locksmith. 20-minute average arrival.
Texas-licensed License #B19847. Family owned since 2010. From Cinco Ranch and Cane Island to the Grand Parkway corridor and Old Town Katy.
- Texas License #B19847
- Response - Katy approx 20-35 min
- Energy Corridor Adjacent West Houston
- Family Owned Since 2010
- Dispatch 24 / 7
- Google Rating 4.9 / 5
SERVICES IN KATY
Locksmith Services
Emergency lockouts, new-home rekeying after closing, high-security lock upgrades, and smart lock installation for Katy master-planned communities and Energy Corridor commercial properties.
Learn More About Locksmith ServicesGarage Door Services
Spring replacement, opener repair, new door installation, and preventive maintenance. Gulf Coast humidity accelerates spring corrosion in Katy - we handle it before it fails completely.
Learn More About Garage Door ServicesAccess Control
Card reader systems, keypad entry, and smart lock integration for Katy businesses, energy sector offices near the I-10 Energy Corridor, and residential smart home setups in Cinco Ranch and Cane Island.
Learn More About Access ControlDoor Services
Entry door installation, security door upgrades, and weather sealing for Katy homes. Gulf Coast humidity warps door frames and deteriorates weather seals faster than inland Texas - we fix it right.
Learn More About Door ServicesHOW IT WORKS
Four steps. Zero guessing.
Every Katy job - lockout, new-home rekey, spring replacement, or access control install - follows the same clear process. No surprises, no hidden fees.
Call or Request
Call (832) 404-2781 or submit a request. We answer 24 hours a day - including 6 a.m. when Energy Corridor workers are heading in on I-10.
We Dispatch
The nearest West Houston technician is routed to you using real-time traffic data on I-10, Grand Parkway, and FM-1463. You get an ETA, not a window.
We Work
Licensed technician License #B19847 arrives, assesses, quotes, and starts only after your approval.
Done. Locked. Secure.
Hardware tested before we leave. We clean up. Follow-up questions answered at no charge.
In & around Katy
Median response: approx 20-35 min - Katy
- Cinco Ranch
- Cane Island
- Pin Oak Village
- Falcon Landing
- Old Town Katy
- Westheimer Lakes
- Firethorne
- Tamarron
- Grayson Lakes
- Cross Creek Ranch
Katy service area
From Old Town Katy and Katy Mills along I-10 to Cinco Ranch and Cane Island on the Grand Parkway - and out to Cross Creek Ranch and Tamarron on the western edge - if you are in Katy or the West Houston metro, we cover your address. Austin commercial accounts also served, 145 miles east.
"Locked out at 7 a.m. in Cinco Ranch trying to leave for work. Called Pros On Call and the tech was there in about 25 minutes. Gave me a clear price before starting, got me in, and I made it to the office on time. Exactly what you need when time matters."
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
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I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
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Josh was very kind and helpful and came quick ! def recommend for anyone in the kyle area that needs emergency service ! he was great !
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Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
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Alex had great service he was understandable about my situation it took a few hours but in the end he was able to make a copy and make it work. I thanked him for what he did and he was incredibly patient and nice . I will definitely use his services again if needed in the future thank you. Andrew .
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It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
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fast and reliable service from Ermi was able to get me back inside my home super fast
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Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
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I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
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Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
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Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
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I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
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Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
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Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
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Highly recommend working with Joshua! I called around and spoke with several locksmiths before deciding, and what stood out here was the combination of clear communication and professionalism from start to finish! Joshua showed up in a branded company vehicle with a fully set up mobile workstation (pic included), walked me through exactly what would be done, and even took the time to explain how the key works and how to replace the battery myself in the future on my Toyota. The work itself was quick and smooth! Both keys were tested in front of me (locks and ignition), and everything worked perfectly. They even replaced the battery in my original key at no charge and provided an extra battery. Great experience from start to finish — would absolutely use them again.
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Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
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This guy was able to change the locks to my work van after an employee disappeared on me taking the copies. The technician Miguel was very flexible with my schedule and was able to meet me after my normal business hours. Thanks to Pros on call I now have peace of mind
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More from Katy
KATY SERVICE QUESTIONS
Common questions about Katy service
How quickly can you reach me in Cinco Ranch or Cane Island off the Grand Parkway?
Cinco Ranch and Cane Island are core Katy service zones where we maintain a 20-30 minute median arrival. We route via Grand Parkway (SH-99) and FM-1463 using real-time traffic data to navigate around Katy's rapid growth and the construction corridors expanding west from SH-99. Cross Creek Ranch, Grayson Lakes, Tamarron, and Firethorne all fall in the same 25-35 minute window depending on your specific cross streets. For addresses in Old Town Katy near downtown or Pin Oak Village, expect 20-30 minutes. Westheimer Lakes and Falcon Landing on the south side of I-10 run 25-35 minutes. We give you a firm ETA when you call - not a generic range. Texas license License #B19847.
We just closed on a new home in Katy ISD - should I rekey the builder locks before move-in?
Yes, and we strongly recommend it. When you close on a new construction home in a Katy ISD master-planned community - Cinco Ranch, Cane Island, Cross Creek Ranch, or any of the 50-plus active subdivisions in the 77494 and 77493 ZIP codes - the builder locks have been handled by the construction crew, the title company, the staging team, and the prior owners who may have walked through during the build. Rekeying before you move in means you control who has keys from day one. We also recommend upgrading builder-grade deadbolts to ANSI Grade 1 locks at the same visit. Most Katy new-home rekeying jobs - 3-4 exterior doors plus a garage entry - take 45 to 60 minutes and can be scheduled the same day as your closing. Texas license License #B19847.
My garage door spring snapped in Katy - is same-day service available?
Yes. Garage door spring failures in Katy qualify for same-day dispatch any day of the year. Gulf Coast humidity is hard on torsion springs - Katy's 75 percent average humidity accelerates spring corrosion faster than inland Texas cities like Austin or San Antonio. Springs that might last 10,000 cycles in a drier climate may fail at 7,000-8,000 cycles in Katy's humid conditions. We carry springs for all major door manufacturers on the truck and quote upfront before touching the door. Response to Cinco Ranch, Cane Island, and most Katy neighborhoods runs 20-35 minutes depending on Grand Parkway and I-10 traffic. Note that during peak commute hours when Energy Corridor workers are moving on I-10, we route via Mason Road and FM-1463 to maintain our response time. Texas license License #B19847.
Do you serve Energy Corridor businesses near I-10 in Katy?
Yes. The I-10 Energy Corridor runs from the Beltway 8 interchange east into Houston, but the Katy section west of Barker Cypress and along the Grand Parkway corridor includes corporate campuses, light industrial properties, and office parks that house energy sector companies serving that workforce. We handle master key systems for multi-building corporate campuses, high-security access control for facilities with credential requirements, and commercial lockout response when an employee cannot access a critical area. We also serve the Katy Mills area and LaCenterra at Cinco Ranch retail corridor for commercial rekeying after employee turnover. Response to Energy Corridor-adjacent commercial addresses near I-10 in Katy runs 20-30 minutes from West Houston dispatch. Texas license License #B19847.
Why do so many Katy homeowners call us after buying in a master-planned community?
Katy is one of the fastest-growing master-planned markets in the Houston metro. Subdivisions like Cinco Ranch, Cane Island, Grayson Lakes, Cross Creek Ranch, Tamarron, Firethorne, and Westheimer Lakes have added tens of thousands of homes over the past two decades, and the pace continues along the Grand Parkway and beyond FM-1463. Every new-construction home closes with builder-grade locks that the entire construction supply chain has touched. Every resale home has a lock history only partly known to the new buyer. We handle new-home rekeying, builder-lock upgrades to Grade 1 deadbolts, and smart lock installation for homeowners who want app-based access in Katy's newer subdivisions. Katy ISD's reputation draws buyers from across Houston - many coming from other states and cities who are unfamiliar with Texas rekeying norms. We explain everything upfront and invoice clearly. Texas license License #B19847.
Is there any extra charge for 6 a.m. lockouts when I need to get on I-10 for the Energy Corridor commute?
No. Katy is a commuter suburb - I-10 westbound backs up hard into Katy by 7:30 a.m. and Energy Corridor workers need to leave by 6 a.m. to make shift start. We do not charge a surge rate for early-morning or late-night calls. The same rate that applies at 2 p.m. applies at 6 a.m. - residential lockout, automotive lockout in a Cinco Ranch driveway, or commercial call at a Grand Parkway office park. Workers in the energy sector at Shell, BP, and related companies operate on schedules that do not respect 9-to-5 service windows, and our pricing reflects that. We dispatch immediately and provide an ETA. Texas license License #B19847.
Katy's 24/7 Locksmith and Garage Door Crew
Locked out right now? Garage door broken? We pick up every call.
Call Now: (832) 404-2781Licensed & Insured · License #B19847 · Average 30-min arrival
Katy jobs
From the field in Katy
Real locksmith and garage door jobs in Katy neighborhoods. No stock photos.