PASADENA, TEXAS

License #B19847 24/7 Dispatch 4.9 Stars on Google

Pasadena Locksmith. 30-minute average arrival.

Texas-licensed License #B19847. Family owned since 2010. From Strawberry Park to the Ship Channel corridor, Burke Crenshaw to Deepwater.

SERVICES IN PASADENA

Locksmith Services

Emergency lockouts, rekeying, master key systems, and industrial lock installation for Pasadena homes, refineries, and petrochemical facilities.

Learn More About Locksmith Services

Garage Door Services

Spring replacement, opener repair, and saltwater-corrosion-resistant hardware for Pasadena homeowners along the Houston Ship Channel corridor.

Learn More About Garage Door Services

Access Control

Card readers, keypad entry, TWIC-compatible access systems, and mobile credentials for petrochemical facilities, port operations, and Pasadena commercial properties.

Learn More About Access Control

Door Services

Entry door installation, frame repair, saltwater-resistant weatherstripping, and security door upgrades across Pasadena and Southeast Houston.

Learn More About Door Services

HOW IT WORKS

Four steps. Zero guessing.

Every Pasadena job - lockout, rekey, spring replacement, or access control install - follows the same clear process. No surprises, no hidden fees.

Call or Request

Call (832) 404-2781 or submit a request. We answer 24 hours a day - including 2 a.m. during night shift changeover at the refineries.

We Dispatch

The nearest Southeast Houston technician is routed to you using real-time traffic data on SH-225 and I-45. You get an ETA, not a window.

We Work

Licensed technician License #B19847 arrives, assesses, quotes, and starts only after your approval.

Done. Locked. Secure.

Hardware tested before we leave. We clean up. Follow-up questions answered at no charge.

WHY PASADENA KNOWS US

Saltwater air. Petrochemical corridor. Shift workers at 2 a.m.

Southeast Houston's industrial character creates security needs that generic locksmiths do not understand. We have worked the Ship Channel corridor, the SH-225 refinery strip, and Pasadena's residential neighborhoods for years.

Pros On Call technician crew - Texas-licensed locksmith team serving Pasadena and Southeast Houston neighborhoods
Texas crew. License #B19847. Since 2010.

Saltwater air and industrial corrosion

Pasadena sits on the Houston Ship Channel where Gulf Coast salt air combines with petrochemical industrial emissions from the SH-225 corridor. This double corrosive environment degrades exterior lock cylinders, garage door springs, and hinges faster than inland Houston neighborhoods. Homeowners in Deepwater and Genoa-Red Bluff, within walking distance of the channel, see hardware failures earlier than average. We stock marine-grade stainless hardware and recommend lubrication every four to six months for Ship Channel-adjacent properties.

Petrochemical corridor industrial demand

The SH-225 corridor through Pasadena hosts Chevron's century-old refinery, LyondellBasell's 880-acre Bayport Complex, Chevron Phillips Chemical's 650-acre plastics facility, and BASF - over 2,300 direct employees operating continuously. Industrial locksmith work here means master key hierarchies for 200 to 500-door campuses, OSHA-compliant panic bars, access control with audit trails for hazardous areas, and emergency response that understands a production shutdown costs tens of thousands of dollars per hour.

Refinery shift workers and 24/7 lockouts

Pasadena refineries run three shifts around the clock. Night-shift workers lock keys in their truck at 11 p.m. before a 3 a.m. shift. Day-shift workers get home at 3:30 p.m. and find keys locked inside with kids arriving from school at 4 p.m. We do not charge a surge rate for late-night calls - the same rate applies at 2 a.m. as at 2 p.m. - because shift workers did not choose irregular hours and should not be penalized for them.

Bayport Terminal and TWIC port security

Bayport Container Terminal handles containerized cargo on Pasadena's waterfront and requires TWIC credentials for unescorted port access. We install and service card reader systems compatible with TWIC biometric credentials, handle emergency access control repairs when port systems go down, and design hybrid master key systems for facilities that operate both physical locks and electronic badge access. Port operations run 24/7 - access control failures do not wait for business hours.

Response times by Pasadena zone

20-30 min
Central Pasadena

Pasadena Town Square, Strawberry Park, Burke Crenshaw, Pasadena Heights, Allen-Genoa

25-35 min
Industrial Waterfront

Deepwater, Genoa-Red Bluff, Ship Channel corridor, SH-225 refinery strip

30-40 min
Outer Pasadena

Vista Verde, South Houston border, Memorial Park area, I-45 South corridor

All times are median estimates. SH-225 during petrochemical shift changes and Strawberry Festival weekend traffic can add 10-15 minutes. We give you a real ETA when you call, not a range.

Pasadena neighborhoods we serve

In & around Pasadena

Median response: approx 30 min - Pasadena

  • Strawberry Park
  • Burke Crenshaw
  • Pasadena Heights
  • Deepwater
  • Genoa-Red Bluff
  • Pasadena Town Square
  • Allen-Genoa
  • Vista Verde
  • South Houston border
  • Memorial Park area

Pasadena service area

From Strawberry Park and Burke Crenshaw in central Pasadena to the Ship Channel waterfront at Deepwater and Genoa-Red Bluff - if you are in Pasadena or Southeast Houston, we cover your address. Commercial accounts also served from our Austin dispatch, 165 miles northwest.

"Called at 11 p.m. when my garage door spring broke. Tech arrived in about 25 minutes, gave me a clear price before starting, and had it fixed before midnight. Exactly what you want when it is late and you need it done right."

Carlos R. Pasadena, TX · Garage Door Spring Replacement

Customers, on the work

Texas reviews.

Five-star work, in the customers' own words. No edits, no filters.

4.9 average across 1,409 reviews on our Texas Google profiles
  • I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!

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    Joe

    a month ago

  • Josh was very kind and helpful and came quick ! def recommend for anyone in the kyle area that needs emergency service ! he was great !

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    Kahlen B.

    4 months ago

  • Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!

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    Samantha C.

    4 months ago

  • Alex had great service he was understandable about my situation it took a few hours but in the end he was able to make a copy and make it work. I thanked him for what he did and he was incredibly patient and nice . I will definitely use his services again if needed in the future thank you. Andrew .

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    guest1000

    8 months ago

  • It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.

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    Alex B.

    2 months ago

  • fast and reliable service from Ermi was able to get me back inside my home super fast

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    Miguel M.

    7 months ago

  • Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !

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    Hector O.

    8 months ago

  • I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.

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    Kim V.

    9 months ago

  • Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10

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    Shyla R.

    9 months ago

  • Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯

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    Rolando R.

    9 months ago

  • I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!

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    G S

    a week ago

  • Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.

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    Ssk W.

    a month ago

  • Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!

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    mark V.

    2 months ago

  • Highly recommend working with Joshua! I called around and spoke with several locksmiths before deciding, and what stood out here was the combination of clear communication and professionalism from start to finish! Joshua showed up in a branded company vehicle with a fully set up mobile workstation (pic included), walked me through exactly what would be done, and even took the time to explain how the key works and how to replace the battery myself in the future on my Toyota. The work itself was quick and smooth! Both keys were tested in front of me (locks and ignition), and everything worked perfectly. They even replaced the battery in my original key at no charge and provided an extra battery. Great experience from start to finish — would absolutely use them again.

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    Christian

    3 months ago

  • Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive

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    Frank K.

    2 months ago

  • This guy was able to change the locks to my work van after an employee disappeared on me taking the copies. The technician Miguel was very flexible with my schedule and was able to meet me after my normal business hours. Thanks to Pros on call I now have peace of mind

    Read more on Google

    Mike

    in the last week

24/7 ON CALL

Stuck? Don't wait. Median Central Texas response: 14 minutes.

PASADENA SERVICE QUESTIONS

Common questions about Pasadena service

How quickly can you reach me in Pasadena near the Houston Ship Channel corridor?

For addresses in Pasadena near the Houston Ship Channel - including the SH-225 industrial corridor, Deepwater, and Genoa-Red Bluff neighborhoods - we target a 20-30 minute arrival. We route along SH-225, I-45, and Beltway 8 using real-time traffic data to reach refinery areas and residential neighborhoods alike. Strawberry Park, Burke Crenshaw, and Pasadena Town Square fall in the same range. For South Houston border addresses and Vista Verde on the eastern side, expect the same 25-35 minute window. We give you a firm ETA when you call, not a generic window. Texas license License #B19847.

Do you work with petrochemical facilities like Chevron, LyondellBasell, and BASF on the SH-225 corridor?

Yes. The SH-225 industrial corridor running through Pasadena borders some of the largest petrochemical operations in the country - Chevron Pasadena Refinery (125,000 barrels per day), LyondellBasell Bayport Complex (880 acres, 1,150 employees), Chevron Phillips Chemical (650 acres), and BASF on the Houston Ship Channel. We handle master key systems for multi-building industrial campuses, high-security access control for facilities with hazardous-area credential requirements, panic bar installation meeting OSHA life-safety standards, and 24/7 emergency response for production floor lockouts. When a line shutdown costs $50,000 to $200,000 per hour, we understand response time matters. We invoice commercially and accept purchase orders. License License #B19847.

What is the saltwater corrosion situation for Pasadena homes and garage doors?

Pasadena sits on the Houston Ship Channel where Gulf Coast salt air combines with industrial air from the petrochemical corridor. This accelerates exterior lock cylinder corrosion, garage door spring rust, and hinge degradation faster than inland Houston neighborhoods. Pasadena averages comparable humidity to Houston's 75 percent, but the industrial air layer near the Ship Channel adds a secondary corrosive factor for homeowners in Deepwater, Genoa-Red Bluff, and along the waterway. We recommend marine-grade stainless hardware for exterior installations within three miles of the channel, lubrication every four to six months, and high-cycle springs rated for humid coastal conditions. Wooden garage doors in Pasadena swell noticeably between May and October and may need strike plate adjustment. We carry this hardware on the truck.

Can you handle Bayport Container Terminal and TWIC port security access control needs?

Yes. The Bayport Container Terminal on Pasadena's industrial waterfront requires TWIC (Transportation Worker Identification Credential) for all personnel with unescorted port access. We install and service card reader systems that integrate with TWIC biometric credentials at gates and restricted areas, provide emergency access control repairs when systems fail at 24/7 port operations, and handle badge management systems for employers managing 100 to 1,000 workers. Port facility access control failures shut down operations immediately - our 30-minute response target applies to commercial emergency calls. We also serve businesses along the Allen-Genoa and Genoa-Red Bluff corridors adjacent to the port. License License #B19847.

My garage door spring snapped - do you service Pasadena including during the Strawberry Festival weekend?

Yes, same-day response applies any day of the year, including the Pasadena Strawberry Festival weekend in May when traffic on SH-225 and Pasadena Boulevard can run heavy. Garage door spring failures happen without warning - Pasadena's Gulf Coast humidity and saltwater air from the Ship Channel degrade springs faster than dryer Texas climates. We carry springs for all major door manufacturers on the truck and quote upfront before touching the door. Response to Strawberry Park, Pasadena Heights, and Burke Crenshaw areas runs 25-35 minutes depending on SH-225 and I-45 conditions. We route around festival traffic via Beltway 8 and Loop 610 East when needed.

Do you charge extra for 2 a.m. lockouts when refinery and port workers finish night shift?

No. Pasadena operates on 24/7 refinery shift schedules - 7 a.m. to 3 p.m., 3 p.m. to 11 p.m., and 11 p.m. to 7 a.m. shift rotations drive lockout calls at all hours. We do not apply a surge rate for late-night or early-morning calls. The same rate that applies at 2 p.m. applies at 2 a.m. - residential lockout, automotive lockout at a refinery parking lot, or commercial emergency at Bayport Terminal. Workers at Chevron, LyondellBasell, and other Ship Channel facilities lock keys in their truck at 3 a.m. before a shift starts - they cannot be late without disciplinary consequence. We respond in about 30 minutes on average and make a spare key on-site. Texas license License #B19847.

Pasadena's 24/7 Locksmith and Garage Door Crew

Locked out right now? Garage door broken? We pick up every call.

Call Now: (832) 404-2781

National: (888) 601-6005

Licensed & Insured · License #B19847 · Average 30-min arrival

24/7 Texas dispatch

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