- Texas License #B19847
- Family Owned Since 2010
- Texas Markets 36
- Response · Central TX approx 14 min
- Dispatch 24 / 7
- Google Rating 4.9 / 5
COMMERCIAL KEY SERVICES
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Restricted Keyway Duplication
Medeco, Schlage Primus, Mul-T-Lock, Assa Abloy. Authorization card verified before any blank is cut. Hardware stores cannot duplicate these keys.
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Master Key System Keys
Change keys, sub-master keys, master keys, and grand masters. We reference original system documentation to ensure correct pin hierarchy on every order.
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Bulk Orders and Property Management
Tenant turnover, new staff onboarding, multi-suite commercial buildings. Volume pricing at ten keys or more. Full key control documentation on every batch.
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Multi-Site Coordination
One service day covers multiple Austin-area locations. Consistent documentation and single invoice for multi-property portfolios across Central Texas.
HOW COMMERCIAL KEY REPLACEMENT WORKS
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Call and Describe the Order
Tell us the key type (standard, restricted, or high-security), quantity, and whether this is tenant turnover, employee onboarding, or a lost-key situation. We confirm pricing and authorization requirements before dispatch.
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Authorization Verified
For standard keyways, a business license or facilities management letter is sufficient. For restricted keyways, the key control authorization card must be present. We document the verification method on every order.
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Technician On Site
Your nearest licensed technician arrives with commercial key-cutting equipment and a full blank inventory for Schlage, Best IC, Medeco, Mul-T-Lock, and Assa Abloy systems. Most Austin commercial sites: same-day service available.
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Keys Cut and Tested
We cut each key and test it in every applicable lock. For master key systems, we verify the hierarchy: change keys open only assigned locks, sub-masters open their zone, masters open the full system.
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Key Control Records Updated
We provide an itemized invoice with key types, quantities, authorization method, and date. For restricted systems, we log each key against the manufacturer's control record. One copy for your files, one for ours.
LOST-KEY LIABILITY AND KEY CONTROL
A Lost Restricted Key Is a Liability. A Lost Standard Key Is a Crisis.
When a standard commercial key goes missing, the only secure response is to rekey every lock that key could open. On a 50-door office building in the Domain or the 2nd Street District, that means a day of downtime and several thousand dollars in labor. A restricted keyway eliminates that exposure: the key cannot be duplicated without the authorization card you hold, so a lost key stays lost.
Key control programs work the same way for master key systems. The change key for a single office is low risk. The grand master key that opens every door in a three-building Pflugerville business park is a different problem entirely. We help facilities managers audit who holds which keys, identify gaps in the chain of custody, and recommend the right security tier for each access level.
After tenant turnover on an office lease, we verify that the departing tenant returned all keys before we cut new ones. If they did not, and the building uses a standard keyway, we rekey the suite before cutting new keys for the incoming tenant. Restricted-keyway buildings skip the rekeying cost because the blanks simply cannot be cut elsewhere.
- Restricted-keyway buildings eliminate unauthorized duplication at hardware stores entirely
- Key control audits identify custody gaps before a breach, not after
- Tenant turnover documentation protects property managers from liability disputes
- Itemized key control records satisfy insurance auditors and facility compliance requirements
20-yr
Patent protection on restricted keyway profiles prevents blank distribution outside authorized dealers
10+
Keys qualifies for commercial volume pricing on any order
Since 2010
Family-owned Texas locksmith serving Austin commercial properties
Texas DPS License #B19847 · Bonded · Insured
STANDARD VS. RESTRICTED VS. HIGH-SECURITY KEYS
| Factor | Standard Keyway | Restricted Keyway | High-Security Key |
|---|---|---|---|
| Authorization to duplicate | None required - any hardware store | Key control card verified by authorized dealer only | Key control card plus manufacturer account required |
| Duplication cost per key | $50 to $85 | $75 to $125 | $100 to $175 |
| Lead time for replacement | Same day - blanks widely available | Same day - we stock common restricted profiles | Same day to 48 hours depending on profile |
| Security level | Physical security only - standard pin tumbler | Duplication control - unauthorized copies blocked | Duplication control plus pick and bump resistance |
| Recommended for | Low-risk access points, general offices, storage | Tenant-occupied suites, staff access, property management | Server rooms, pharmacies, financial vaults, government facilities |
Customers, on the work
Texas reviews.
Five-star work, in the customers' own words. No edits, no filters.
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I had “Pros On Call” change the locks on my home that I recently purchased. It was easy to get a hold of them, they made an appointment quickly and did a great job for a fair price. I had them come out about two weeks later and put a deadbolt lock on my front door as well and again - easy to get a hold of, they had to order an aged bronze deadbolt lock 🔐 but once it arrived they came out quickly, did a great job, were neat and it was a fair price. I highly recommend “Pros On Call” for all of your Locksmith needs! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure!!
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This guy come and help me at the last moment and be very professional and fair price
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Josh was amazing! I called him when I was locked out of my car, and he arrived within 20 minutes. He was professional, fast, and had my car unlocked in no time. The whole process was stress free, and his pricing was fair. I really appreciate how quickly he came to help. Highly recommend Josh if you ever need a reliable locksmith!
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Josh was awesome, he came to the rescue and I didn’t have to wait longer than 30 minutes in total. He also was incredibly kind and understanding of my situation. Dropped off my kids, and somehow my key fab went missing! Also gave me a discount!!
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It sucks they charge an inconvenience fee of 49.00. Which I wish you would have mentioned this on our intial call. Transparency would have been to say hey we charge an inconvenience fee. Never once was this mentioned. When we spoke with the representative all she said was the locksmith will call you with a price. Never once did she say we take your payment info so we can charge you an inconvenience fee. If that was mentioned then this would have been handled differently. She made it seem like we need a card on file to help. Then they attempted to debit my card twice for two separate transactions for 49.00. I understand you run a business. But transparency is key. I specifically asked her what I would be charged for never once did she mention this. Lesson learned. Update***she reached out in regards to my Google review. Although I attempted to resolve per phone call. Shameless.
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Great service Ermi took less than 2 minutes. Thank you so much!
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Excellent service and high quality items! Roland was able to get me this key fob AND program it for a great price. Rechargeable fob is a lot more convenient than having to replace the battery every time it dies. Thank you !
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I have been a customer of pros on call for like over 2 years about and have had to call on them about 6 times. I had used several other locksmith in the prior 15 years but once Roland , one of many these pros came over I never use sny other locksmith service. I am very happy with this company I usually asks for Roland because I know him best and I have developed a kinda professional friendship with him but you can't lose no matter who it is that helps you. All top notch pros. I have called days and night. I am elderley snd lost my keys and I had some stolen. I would tell anyone that ask to call this company. You won't find any better. Here are a few keys Roland msde for me. I have 3 cars an a home. I have to locate my home keys do I didn't have the opputunity to take a picture of them but these here are greal examples.
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Super great experience! Roland was very fast at getting to where I was. Overall he did an amazing job! Plus super affordable prices, you can't beat that! 10/10
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Locksmith Roland provided exceptional service at a affordable price point, and I highly recommend both the individual and the company. 💯
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I had Zach come out to the property that I purchased out in Luling, Texas. It’s about 10 acres, and it has a garage with a corroded lock. Out of all the companies I have called, which is roughly 5 to 6. He was able to take my call, head out the next day, and take care of the corroded lock I need fixed on my property. He was extremely professional and helped me by giving me instructions on how to operate the lock as well! I’m in the military and not able to be in the area, so he was very understanding and professional. Highly recommend!
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Josh was amazing!!! Got us back up and running with two new key fobs in less than 30 mins. He definitely knows his business and has the experience. Got a great deal and I will definitely be calling him the next time we are in need of assistance again. Thank you, Josh!
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Josh was a really good technician fast and prompt.... If this ever happens again (hopefully it doesn't )I'll be calling him.
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Zach got to me asap and even called to make sure we were communicating the right location of my truck! Within 10 minutes it was open and running! He’s the man! Thank you so much for the quick turnaround!
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Their response time was great. Orlando did a great job. No replacement parts were needed and repairs took an hour. I was badly disappointed at the high bill, even with a military discount. Maybe that is why I couldn’t get an approximate estimate before Orlando came. Bottom line : good work, too expensive
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Very helpful and super friendly. They were able to unlock my door in minutes at an affordable price! Even offered spare key services!
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Miguel was very professional and efficient in his work he was very easy to work with and quick in doing his job
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The locksmith was quick and very efficient, got me back on the road on no time!
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He was very fast, was able to make me a key and a spare when I was stranded
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Transparent Pricing
- Lock Rekey From $29 / per lock
Rekey existing locks to new keys. Per-lock pricing.
Cancellation: $49 fee if a technician is dispatched and arrives on-site. Out-of-area: $50 surcharge for job sites 30+ miles from our shop. Sales tax: 8.25% applies to most services (excludes vehicle lockouts).
Prices effective 2026. Final pricing confirmed on-site after inspection.
COMMERCIAL KEY REPLACEMENT QUESTIONS
Can anyone at our company order commercial key replacements?
No. We verify authorization before cutting any commercial key. For standard keyways, a business license, employee badge, or facilities management letter is sufficient. For restricted keyways (Medeco, Schlage Primus, Mul-T-Lock), the person requesting the key must present the original key control authorization card. This protects your business from former employees or contractors ordering keys you did not sanction.
What happens to key control authorization when an employee with restricted keys is terminated?
If you cannot recover the physical key, call us immediately. For restricted keyways, the terminated employee cannot duplicate the key at any hardware store. The key control card stays with your facilities manager, so no blanks can be cut without your approval. If you want to eliminate all risk, we can rekey the affected cylinders on the same visit. We recommend rekeying for terminated employees who had access to sensitive areas.
Do you cut keys for tenant turnover in multi-suite commercial buildings?
Yes. Tenant turnover is one of our most common commercial calls. We coordinate with property managers to verify authorization, check lease terms, and cut replacement keys for incoming tenants or additional keys for new staff. For restricted-keyway buildings, property management authorization replaces the individual tenant's key control card. We document all keys cut and provide an itemized record for your management files.
How do you handle bulk key orders for property management companies?
We schedule a service block for larger orders rather than tying up your facilities manager for a day. For 10 to 25 keys, plan on two hours on site. For 50 or more keys, we can perform key cutting off-site using your key codes and deliver the finished set to your management office. Volume pricing applies at ten keys or more. We provide full documentation for your key control records on every batch.
Can you coordinate commercial key replacement across multiple Austin locations?
Yes. For businesses with two or more Central Texas locations, we schedule a technician route covering all sites in one service day where distances allow. We keep your key system documentation consistent across locations, verify that all keys use the same master key hierarchy if applicable, and provide a single itemized invoice covering all sites. Call and describe your locations and we build the service schedule.
What is the difference between a restricted keyway and a high-security key?
A restricted keyway uses a patented profile that limits where key blanks can be purchased. Only authorized dealers like Pros On Call can obtain the blanks, so a hardware store kiosk physically cannot duplicate the key. High-security keys (Medeco, Mul-T-Lock, Assa Abloy) add a second layer: the key has angled or rotating pins that resist picking and bump attacks in addition to the duplication restriction. Many businesses start with restricted keyways and upgrade to full high-security when their risk profile justifies the higher cost.
How long does commercial key replacement take for a single key versus a batch?
Single commercial key: 5 to 10 minutes on site. Batch of 10 keys: 30 to 45 minutes. Batch of 50 keys: 2 to 3 hours. Restricted and high-security keys take slightly longer because we verify the authorization card and log each key in the control record before cutting. For orders larger than 25 keys, call ahead so we schedule the right time block and bring sufficient blank inventory.
Is commercial key replacement more expensive than residential?
Standard commercial keyways (Schlage C, Best IC) run $50 to $85 per key because the blanks cost more and authorization verification adds service time. Restricted keyways run $75 to $125 per key. High-security keys (Medeco, Mul-T-Lock) run $100 to $175 per key because the blanks are controlled and the cutting tolerances are tighter. Volume orders of 10 or more keys qualify for commercial pricing. All pricing is quoted before any work begins.
Need keys that cannot be copied without your authorization? Pros On Call installs a proprietary restricted keyway system using GMS MX blanks available only through us. Learn about Restricted Keyway
Request commercial locksmith service
Master key systems, panic hardware, electric strikes, high-security locks, and rekeys. We scope it and follow up.
(888) 601-6005Need Commercial Keys? Authorization and Documentation Handled.
Texas-licensed #B19847. Restricted keyways, master systems, bulk orders, and multi-site coordination for Austin-area businesses and property managers.
Call Now: (888) 601-6005Licensed & Insured · License #B19847 · Average 30-min arrival
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