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Meet The Pros Behind Pros On Call
We are proud of our great team of locksmith techs, garage door techs, and office professionals.
Together we work hard to provide the quality and honest work that we are known for. When you need a professional locksmith our team is ready to provide great service and expert work 24 hours a day, 7 days a week.
Our Management Team
Our Techicians
Dean Lavi - Founder, CEO
Dean is an expert locksmith who's been working in the industry since 2007 and has mastered all aspects of locksmith and security services for homes, businesses, and vehicles. He operates Pros On Call day-to-day ensuring the highest standards of quality and customer service for all our customers. Dean provides the team with the highest level of support, training, and the latest equipment in order to perform every task with precision, efficiency, and care. Before opening his own business, Dean worked with several other locksmith companies and determined that he wanted to provide better service without the overpricing and poor customer service of most companies. Pros On Call was started to do just that and has been servicing commercial and residential clients with upfront pricing and great customer service ever since!
AK - Garage Door Partner & Manager
AK is an expert garage door technician based in Austin with 12 years of experience. As the Garage Door Partner and Manager, he specializes in commercial and residential garage door repair and installation services. AK’s extensive knowledge and dedication to excellence ensure that every project is handled with precision and care. His expertise and leadership play a crucial role in maintaining the high standards of quality that Pros On Call is known for.
Nelli - Dispatch Manager
Nelli has been an essential part of the Pros On Call team for the past 9 years, leveraging her 17 years of experience in customer service and sales to ensure smooth operations. As the Dispatch Manager, she oversees the team’s output quality, making sure that every client receives the top-tier service and support that defines our company. Nelli’s unwavering dedication and expertise play a crucial role in upholding our high standards of excellence in every customer interaction.
Trish - Customer Service Representative
Trish is a seasoned customer service representative with 17 years of experience, and she has been a key member of the Pros On Call team for over 8 years. Her primary focus is managing client assignments to our field technicians, ensuring every client receives the attention and care they deserve. Trish’s dedication to client satisfaction and her vast experience play an integral role in the success of our team, helping us maintain seamless service and happy customers.
Allex Mamine - Locksmith Techician
With 7 years of experience, Allex is a skilled mobile locksmith specializing in emergency and residential services. Based in Austin, he is dedicated to providing quick and reliable solutions for all locksmith needs. Allex’s expertise and commitment to customer satisfaction ensure that clients receive prompt and professional service, making him a trusted member of the Pros On Call team.
Yehuda - Locksmith Technician
With 15 years of experience, Yehuda is a proficient mobile locksmith specializing in automotive, commercial, and residential locksmith services. Based in Austin, Yehuda is dedicated to providing high-quality and reliable security solutions for all types of clients. His extensive expertise and commitment to excellence ensure that every job is completed with precision and care, making him a valued member of the Pros On Call team.
Sunny - Locksmith Techician
With 21 years of experience, Sunny is a highly skilled mobile locksmith specializing in automotive, emergency, commercial, and residential locksmith services. Based in Austin, Sunny is known for delivering comprehensive and reliable solutions to meet a wide range of security needs. His extensive expertise and unwavering commitment to customer satisfaction make him an invaluable member of the Pros On Call team, ensuring top-quality service for every client.
Roland - Locksmith Technician Rio Grand Valley
Roland McAllen has been passionate about the mechanics of locks since before the age of 16. Over the years, he has fine-tuned his skills and expertise in residential, commercial, and automotive security systems. As one of our leading car key technicians in the Rio Grande Valley, Roland is constantly pushing the boundaries of his knowledge to deliver the best possible customer service experience. With a dedication to precision and professionalism, he has been a valuable part of the Pros On Call team, serving clients with unmatched skill and care.
Zac B. - Locksmith Technician San Antonio Area
With 9 years of experience, Zac B is a talented mobile locksmith serving the San Antonio area. Specializing in automotive, commercial, and residential locksmith services, Zac is known for his exceptional skills and speed, earning a reputation as one of the fastest lock picks in the West. His dedication to providing efficient and reliable service makes him a standout member of the Pros On Call team, ensuring that clients receive top-notch security solutions every time.
Our Texas Team: Dedicated Professionals Ready to Serve You
Our team at Pros On Call is like a big family, spread out all across the great state of Texas, and we’re all about providing top-notch locksmith and garage door services with a personal touch. We’ve got some real stars on our team who you might get to meet.
Take Dean, our founder and CEO, for example. He’s been in the game since 2007 and ensures we all have the best training and equipment. Then there’s Nelli, our Dispatch Manager, who’s been with us for 9 years, making sure everything runs smoothly and that y’all get the best service possible. Trish, our customer service wizard, has 17 years of experience and has been making sure clients are happy for the last 8 years.
Down in the Rio Grande Valley, you’ll find Roland McAllen, a locksmith prodigy who’s been fascinated by locks since he was a teenager. He specializes in car keys and is always pushing himself to learn more and deliver the best service. Allex, in Austin, has 7 years of experience and is our go-to guy for emergency and residential locksmith needs. And let’s not forget AK, our Garage Door Partner and Manager, who’s got 12 years under his belt and knows everything there is to know about garage doors, whether it’s a commercial setup or your home garage.
We’ve also got Sunny, who’s been working with locks for 21 years and can handle anything from automotive to residential services. Yehuda, another Austin star, brings 15 years of experience and a wealth of knowledge in all types of locksmith services. And in the San Antonio area, there’s Zac B, who’s known for his lightning-fast lock-picking skills and has been a reliable locksmith for 9 years.
But it’s not just about the folks we’ve mentioned. There are many more dedicated professionals on our team, scattered all over Texas, from big cities to small towns. We’re all here to ensure you get the best service, whether you’re locked out of your car, need a new security system for your business, or want a garage door installed at your home. At Pros On Call, we’re proud Texans serving our fellow Texans with a smile and a commitment to excellence. So, no matter where you are in the Lone Star State, you can count on us to be there when you need us!
About Us
Affordable, and reliable service is a given when you turn to Pros On Call. We’re a certified locksmith company with a reputation for providing excellent customer service in a variety of situations that may disrupt your normal routine.
Our mission: We work non-stop to be your number one certified locksmith of choice. We perform a variety of services for all your lock and key needs, as well as certified garage door services.
