PROS ON CALL TEAM
Trish
Customer Service Representative
17 years in the field
Specialties
- client assignment management
- customer service
- technician coordination
- client satisfaction
About Trish
Trish has 17 years in customer service and has been with Pros On Call for over 8 of them. Her job is the one most clients interact with first: she takes the call, gets the details straight, and matches the job to the right technician. Lockout at 11pm or a commercial master key rebuild on a Monday morning, she handles the handoff. She knows the team's individual strengths well enough to route jobs where they will be done right the first time. She works out of Austin and supports client requests across the full Texas service area.
From the field
- Has been with Pros On Call for over 8 years